Head of Account Management
Marfeel
Barcelona
hace 3 días

This is you :

  • 3 years of senior management experience in customer success, account management, or related customer-facing position within a rapidly growing SaaS company or high growth technology company
  • 3 years working with Publisher and / or the Adtech industry
  • Possesses an innate sense of urgency to deliver for the business while also effectively working collaboratively as part of a team
  • People management and development skills; demonstrated leadership through accountability, continuous learning, and improvement
  • Strong analytical mindset and proven ability to turn data into action
  • Negotiation is something that you love and that you’re strong at
  • Embody strong account management skills; comfortable and seasoned in managing external partners and providing exceptional customer support to critical accounts
  • Strong empathy for customers with the drive to impact revenue and growth
  • Flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Ability to manage and prioritize multiple deliverables and to meet deadlines
  • High attention to detail, able to complete tasks quickly
  • Proven success delivering results individually and as part of a team in a fast-paced, demanding, high-growth environment
  • Continuous improvement mentality with an ability to evaluate processes, seek out and implement internal or external best practices
  • Possess a technical aptitude and a desire to learn the intricacies of the Marfeel solution and to leverage that knowledge to help customers.
  • Strong communication, presentation, analytical and relationship building skills
  • Ability to interpret data and trends to derive valuable insights and make recommendations
  • Fluent in English and Spanish. French and / or Portuguese will be very highly valued.
  • This will be you as part of the Marfeel team :

  • Open-space, light-filled and eco-conscious office with large sunny terrace
  • Unlimited refreshments including coffee, tea & soft drinks
  • Subsidized healthy & tasty lunch delivered to the office & free fresh fruit
  • Ping-pong, video games, table football and other games for down-time
  • Free language and yoga classes at the office
  • Subsidized monthly plan to a huge network of health & wellness centres (Andjoy)
  • Transport, restaurant & kindergarten tickets
  • Subsidized health insurance for you and your partner / family
  • Flexible working hours and early finish on Fridays
  • Loyalty sabbatical and vacation days
  • Access to training platforms, courses & materials
  • Referral bonus for talent brought to us by you
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