Italian Customer Representative - Travel (m/f)
SELLBYTEL Group Nuremberg
Palma de Mallorca
hace 3 días

Responsibilities

  • Exceed daily, weekly and monthly targets
  • Achievement orientated
  • Keep the knowledge of customer's products, pricing, promotions, process and procedures
  • Adhere to process policy and procedures
  • Customer experience oriented.
  • We offer

  • Full-time (39 hours / week) and long-term contract
  • Monday to Friday : from 9 : 00 to 00 : 00 (rotative)
  • Internal Development Program
  • Opportunity to join an international team
  • Essential Skills and Knowledge

  • Native level of Italian + high level of English
  • Minimum 1 year experience in contact center experience
  • Team Spirit
  • Excellent Customer Service and interpersonal skills
  • Effective at problem solving and finding solutions
  • Is resilient, patient in dealing with challenging situations and is able to influence positively to provide a win : win solution
  • Essential Behaviours

  • Passion for travel
  • Results driven
  • Willing to go the extra mile to add value for the business and Customers
  • Pro-active
  • Customer focused and has desire to go the extra mile for the customer
  • Positive and enthusiastic
  • Flexible
  • Reliable, responsible
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

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