International Business Operations Analyst
hace 5 días

Summary :

  • Critical resource to ensure that commercial processes are developed to support product expansion and market entry including new direct market strategy and conversions as well as ongoing commercial business processes.
  • Support the local commercial team in the collection and analysis of quantitative and qualitative information
  • Ensures that all product sustainment needs are embedded in commercial processes for product sustainment.
  • Build strong relationships with key stakeholders such as the leadership team and other parts of the data team, and ensure that the business analytics function understands key commercial objectives well.
  • Leverage commercial process excellence to improve efficiency, productivity, and customer satisfaction
  • Enable dynamic processes designed to evolve with customer and market needs
  • Leverage tools for process analysis and feedback loops for continual improvement, implement and evolve SFE systems such as Veeva CRM & services and performance reports.
  • Continually test, modify, and improve commercial processes.
  • Required Qualifications / Education :

  • Previous experience in a similar role
  • Fluency in Spanish and English
  • Excellent communication skills
  • CRM s experience
  • Process Improvement
  • Working knowledge of Jira, MSTeams, Sharepoint, LucidChart

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