Doctoralia is hiring!
We are a Group company, present in 15 countries, responsible for serving 30 million patients and processing over 3 million appointment schedules per month.
Currently, it has more than 2 million health professionals at its base, with a total of 3 million patient evaluations. The company was founded in 2012 in Poland and now has a team of more than 1,300 employees in offices in Warsaw, Barcelona, Istanbul, Rome, Bologna, Mexico City and Curitiba.
With a global mission to make the health experience more humane, it provides free medical appointments and appointments through its marketplace.
Through telemedicine, it promotes online consultations and electronic prescription of medicines. In addition, it offers doctors and clinics a SaaS (Software as a Service) tool used to optimize patient management and flow.
All professionals receive support from the team of advisors responsible for guiding them in the digital transformation of their practices.
Through the brand, the company offers a CRM with a more sophisticated set of optimization products for large healthcare institutions, such as hospitals and large clinics.
is the marketplace for scheduling exams that aims to offer complete health care to patients by continuing medical care.
During the past few years our company has grown like crazy and we grew from a small startup to a big global company with offices in 6 countries.
During this fast growth, small local teams developed highly personalized solutions for their local operations, but now the time has come to standardize and scale our processes to a global level, sustain our growth and expand to new markets, allowing quick and easy access to data and insights for all of our stakeholders.
You’ll be working for a small international specialist team and be in daily contact with the main stakeholders of our company.
Your job will consist in analyzing local sales processes, identifying differences and best practices, and developing solutions and processes that fit all of our countries' needs.
For this you will have to be a great communicator to be able to obtain and document information from our offices in 6 countries.
You will also need to have great analytical and data visualisation skills to be able to identify trends, bottlenecks and best practices.
Once you identify the best solutions you’ll be expected to build new processes, using hubspot workflows, zapier integrations, typeforms and other automation and integration tools that make life easier for our sales reps and provide accurate and actionable data for our managers.
And finally, you’ll be responsible for creating, updating and sharing documentation on processes and reports, helping to keep our global operations aligned with standardized procedures.
This job is very challenging because you will not only have to be a great analyst but also require a lot of people skills to push important changes through all of the levels of our organization across the globe.
This job never gets boring because we are in constant growth and many new challenges are awaiting all of the time, allowing you to be highly creative and having a huge impact on the course of our business.
Previous experience in Operations position
Fluent English (you will be working with our global team)
Knows how to work with CRM, excellent automation skills and integration skills (Hubspot / Salesforce, or similar (e.g. Gainsight))
Office / G-suite; Data studio, Tableau or similar data visualization tools
Preferably some experience with Zapier and Typeform integrations and other google apps
SQL and Python experience, be able to create integrations and automations
Project management skills
Background in statistics or BI
Work in a start-up atmosphere
A career in an ambitious and fast-growing company
Autonomy and impact on what you do
Hybrid work model
Access to hundreds of gyms in Barcelona for a symbolic fee in partnership with AndJoy
Competitive salary adequate to your experience and skills
Private health plan.
Free English / Spanish classes
Share options plan after 6 months working with us.
23 free paid days
Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!