DevOps Support Engineer

Savangard Sp. z o.o.

Madrid, Spain

hace 5 días

source : Just Join IT

Git (regular)

Monitoring Tools (regular)

Linux (regular)

We are a progressive software house full of professional, extremely talented people, ready to jump into project and give their best.

Through our R&D departments and work for the major players on the market, our know-how is constantly evolving. Consistent development of our team combined with qualification and skills growth enables us to offer top quality services, solve our clients' problems and bring their ideas to life.

We also set trends in the areas of open banking by providing groundbreaking products for the fintech sector.

We are looking for experienced Support Engineer with problem solving attitude and solid knowledge of Linux and bash scripting who will make sure that Savangard's clients are happy : )

Location : Poland

Employment type : full time (B2B or employment contract) Working mode : remote or from office (Warsaw, Częstochowa)

Working hours : flexible, within possible future shift work (8 : 00-16 : 00, 10 : 00-18 : 00)

Language required : Polish, English

In this role you will bring a strong operational support background, development experience and experience working in challenging, fast-paced work environment that is highly visibility to external customers and stakeholders .

You will be responsible for :

identifying and addressing operational improvements, including elimination of manual processes, improving documentation

tracing logs, investigating issues and using SQL to trace data flow through system to identify data inconsistencies

maintaining clients environment, configuring and adjusting system monitoring tools (like Zabbix), adjusting metrics

installing latest fixes and patches, maintaining the compatibility between the components of the environment

analyzing, diagnosing and advanced troubleshooting of code issues (Java)

producing quick code fixes to create workarounds

external communication with clients through the whole tickets’ life-cycle

internal communication with analysts & architects in order to prepare and deploy reliable solution

configurations verification before deployments on Test and Production

virtual servers and databases maintenance

root cause investigation after Critical incidents

We want you on board if you have :

at least 2-3 years of experience in IT service for business clients

experience in handling service requests and incidents

ability to read, understand and analyze code written in Java or other high-level programming language

readiness for on-call standby in case of disaster (24 / 7) - 1 week per month (after full onboarding)

very good business communication and client interaction skills

very good command of English (a must!)

full working proficiency in Polish

hands-on working experience with :

Linux

scripting languages (Bash)

source code repositories (GIT)

deployment tools and system administration

CI / CD concepts

Jenkins

DSL specifications (YML, JSON, XML)

API solutions

TCP / IP and TLS

Nice to have :

experience with SoftwareAG related products / components (WebMethods, Integration Server, Load Balancer)

Savangard's biggest assets are people who make the company what it is. Bearing that in mind we are constantly developing skills of our employees (certifications, workshops, training courses, conferences).

We strive to give our employees an opportunity to developer any kind of initiative and expand their know-how.

Besides that we offer :

interesting and large IT projects both local and international in a range of industries (fintech, insurtech, retail, telco, manufacturing, utilities)

mentoring

sport subscription (Multisport)

medical package (private healthcare for you and your family)

employee referral program

individual career paths

unlimited and free audiobooks' subscription

fruits, snacks and coffee (in case you'd prefer to work in the office)

turlanie - regular board games evenings (online and offline)

Curious what opportunities we can offer you? Willing to share knowledge and experience and learn new things? Apply and get to know us better! Our projects (and clients) are waiting for you : )

An overview of how you join our company :

1. Screening call with Sonia, our Recruiter - just to get to know you a little better. All we need is a few minutes of your time and a few answers like your motivation and expectations - up to 30 mins.

2. Case study - we respect your time so it shouldn't take you longer than 1-2h.

3. Interview - after our specialists review your task we'll invite you to meet us in person (online). Meeting is usually held by Hiring Manager (Team Leader) and your Recruiter - up to 90 mins.

4. Decision - within 2 weeks time after your interview we'll get back to you with our decision!

Ta-da! Welcome on board! : )

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