Repair & Warehouse Manager - Madrid
Madrid, ES
hace 1 día

Superpedestrian is looking for a Repair & Warehouse Manager who will oversee all maintenance & repairs, maintain the charging rooms, organize the charged / discharged fleet in agreement with the field operators staff.

This role will also serve as an interface between our technical engineering team in the USA and our field Operations Manager.

You should have experience taking apart and fixing mechanical assemblies, using software tools to monitor vehicle health, as well as creating processes and procedures for completing repairs and collecting data.

What you'™ll do :

  • Oversee vehicle maintenance queues with responsibility to drive vehicle repair to maximize vehicle deployments
  • Develop exceptional product knowledge and help troubleshoot and advise our technical teams when necessary
  • Work closely with the hq-based repair operations manager to learn Link software tools in order to diagnose vehicle problems and develop procedures for field repair
  • Collect and document feedback and failures from mechanics on the ground and collaborate with repair operations manager to drive solutions
  • Move the scooters actively in the warehouse and charging room in order to maximize the ground operators staff to always have the maximum of the scooters ready for deployment.
  • Actively monitor the fleet in our systems and assist in despatching
  • Solve for logistical issues that occur in our Rome fleet including picking up scooters at risk of damage
  • Provide round the clock support the the fleet management company that is assisting
  • Supervise inventory tracking and accountability for deployment and maintenance
  • What we're looking for :

  • A technical degree is preferred with at least 4 years of relevant work experience
  • Exceptional troubleshooting abilities and very detail oriented
  • Excellent written and verbal communication skill both in Italian and english
  • Ability to interpret mechanical drawings
  • Tech savvy, with the ability to document and communicate software bugs
  • Deep sense of curiosity and desire to learn new things
  • Experience with mechanical work (bicycles, scooters, etc), hands-on projects and fluency with workshop tools
  • Ability to work with limited supervision
  • Comfortable using Excel and Word
  • Ability to rapidly change roles and responsibilities while working in a fast-paced, challenging work environment
  • The ability to multitask, prioritize and troubleshoot new tasks as they arise
  • Highly motivated and willing to seek out and run with opportunities that may arise
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