Skyscanner is a leading global travel search site and app, a place where people are inspired to plan and book direct from millions of travel options at the best prices.
We employ over 900 staff across ten offices globally, and, having reached market leader status, we were recently acquired by Chinese online travel company Ctrip in a deal valued at £1.
4bn. While we remain operationally independent, our acquisition by Ctrip allows us to take the business to the next level of accelerated global growth.
It’s a hugely exciting time for Skyscanner and the over 60m people who use us every month. We are unbiased and free, and our secret is in our unique proprietary technology that connects people directly to everything the travel industry has to offer.
Skyscanner operates in a Tribes and Squads model and we have created an operating culture where there is a high level of trust, autonomy and transparency.
We are continually evolving an environment whereby engineering, growth, data science, and product live together and where practices such as peer review and experimentation are the norm.
This is a senior leadership role within Skyscanner. You will be responsible for leadership of a tribe, alongside product and engineering counterparts to deliver against the company’s long term vision.
You will be an established app growth expert, with proven depth and breadth of expertise across the growth levers and a confident data-led decision-maker.
Success in this role would include :
Setting out a clear shared vision for the tribe which aligns product, growth and engineering squads and individuals towards shared goals
Prioritising delivery towards these goals in a clear data-led way focused on impact on our north star metric
Building a strong and impactful team, with the relevant skillsets to deliver against the tribe goals
Building empathy and mutual understanding between product and growth individuals within the tribe and forging a culture of collaboration
Developing long term, scalable solutions which embrace an agile and lean approach and a test, learn, scale mentality
Building strong working relations at all levels within the company together with a clear understanding of the collaboration and dependency needs of different tribes
A strong grasp of the needs of our travellers and using this knowledge to win in each market
You will be :
Proven track record of managing app marketing activities, app referral programs, and having worked in an app only business
Proven track record of driving significant app growth with low CLV
Great understanding of the complex App market place and its limitations
Operational knowledge of the best tools / solutions to accelerate app growth / shrink limitations
In depth experience in more than one App Growth related specialisms, such as ASO, APP SEO, Paid app acquisition, App re-
engagement and on-boarding, Web to App growth techniques etc
Good understanding of challenges related to Product Market Fit, growth at scale, localisation of product
Growth hacking mentality; Product led, data driven, highly creative
Proficient in a range of tools across the marketing stack, including Tableau, Mixpanel, Appflyer, Google Analytics
Even better if you have basic programming skills in the likes of SQL & Python to start taking this to the next level
Understanding of a 2-sided marketplace and how to drive growth among 2 or more distinct user groups
Experience of working in a lean and agile environment with hands on experience of relevant techniques and tools
Self-driven. You have fantastic organisational skills, integrity and great follow through on tasks. You don’t get overwhelmed easily
Naturally curious. You’re innovative, extremely creative and constantly looking for ways to tweak and optimise
Previous significant experience in leading teams, impactful prioritisation of app marketing activities, on-boarding and educating others on app best practices
Specific regional app knowledge related to one of these regions : APAC, EMEA , Americas
We are proud to have a working environment that sets our employees up for success, as well as all the usual perks you would expect from barista machines to massage chairs, to free food, holiday buying scheme as well as frequent town halls with our CEO.
What we really aim for is a place where people can thrive, be trusted to make impact and ultimately help us put our users first.