Consumer Experience Associate - French, Dutch, German or Spanish Native (Barcelona, Spain)Join now! For ourEMEA Consumer Experience Hub located in Barcelona(Spain), we are looking fornative speakers in French,Dutch, GermanandSpanish.
Be part of an international, people-oriented and energetic team. Our people describe working at ASICS as passionate, focused on continuous improvement, performance- and quality driven, teamoriented, and multicultural.
Are you the next talent? Apply with your CV online.No cover letter needed.YOUR PROFILE :
You enjoy a customer facing day-to-day work; and even better, if you already have some experience
Fluent in English (our office language) and native level in another European language
Knowledge in social media (Twitter & Facebook mainly)
Persuasive and good communicator
Attentive, empathic, flexible and proactiv, eager to learn
Interested in sports
Studies : Higher education, Bachelor Degree or similarYOUR MISSION : Ensure that ASICS customers get the best experience possible when contacting our EMEA Consumer Experience Contact Hub.
Deliver a best in class consumer experience attending consumers in all sort of questions aboutour products or services through the different existing contact points (i.
e. : phone, email,Twitter, Facebook...)
Contribute and support the implementation of the Global Consumer Experience Strategy intothe Local market.
Data entry and maintenance of data related to the consumers into the ticketing system & CRMPlatform.
Manage Cases and E-commerce questions using the software tools provided.
Review the information that ASICS delivers to the consumers at local level in all possiblesources (web, newsletters, Twitter, Facebook posts, events...)WHAT ASICS OFFERS YOU :
Great colleagues and a job in a business area with development and investment
Being part of an international company that is a premium Sports Performance brand
Working in a brand new ASICS office with best-in-class working tools
Compensation package including eg. health insurance, restaurant tickets, gym and sports classes.
Last but not least : Discount on ASICS products!Want to know more about working at Asics? Clickhere!