Job Description :
If you are interested in to be a ServiceNow Consultant, this is your opportunity.
Provides technical consulting services to clients; contributes to the design and delivery of technical architecture solution components;
supports the efforts of more experienced consultants; plays a quality assurance role by reviewing team work products to ensure that they are accurate, consistent and meet client requirements;
serves as a technical resource on a team or a team leader for other technologists.
Essential Job Functions
Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical).
Designs, develops and distributes technical reusable components (Technical).
Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology).
Leads a team of 3-5 company resources, in area of expertise, to conclusion of a project phase (Management).
Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events;
develops written communications to address varied styles and information needs (Communication).
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business, computer science or related field preferred
Three or more years of experience in technical analysis and design, preferably within a consulting environment
One to two years of relevant experience in a particular technical specialty area included
Experience working with company, client , and / or equivalent vendor-mandated methodology
Experience working with software, hardware, data and testing standards
Experience working with delivery assurance principles and procedures
Strong analysis and design skills
Good communication skills
Ability to manage competing priorities in a complex environment
Ability to devise creative technical solutions
Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
May require evening or weekend work