Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.
We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier.
In this role you’ll be in charge of providing a high level of expertise and technical delivery support to the Sales and Service teams as well as to the company’s customers, installing and configuring custom Software Solutions.
You’ll have an opportunity to deliver high value integrated solutions to our customers and contribute to the company's projects for the development of our Software Solutions.
What you will do :
Work on assigned customers projects, prioritizing effort based on maximizing total impact on productivity and efficiency of the deals, leveraging on existing global and region known solutions
Reach customers’ requirements proposing appropriate technical solutions, designing and implementing systems successfully on the field, documenting solutions, recording technical / commercial aspects and supporting systems during the installation phase
Monitor the whole project stages, be agile, and able to alerts if delays or concerns are raised achieving a deal or during project closure
Support the Sales & Technical team to meet the company sales targets
Provide a high level of expertise and technical support, including project and application engineering to Sales colleagues.
Ensure customer satisfaction through high quality delivery and project management
What you need to have :
Degree educated with knowledge of software applications and / or industrial control within a Technical Services department.
Self-driven with the will to learn, proactive, team player.
Strong communication skills, analytical, critical thinking and problem-solving skills
Essential knowledge : Microsoft Windows Workflow Foundation, SQL databases, communication with PLC systems, industrial networks, Windows OS.
Good to have some understanding of .NET Framework and ODBC
High level of English
Availability to travel on a regular basis. Company car provided
You’ll only be the right candidate if you are aligned to our values and culture :
Collaborative entrepreneurial spirit
Winning through customers
High ethical standards, openness and trust
Expectations for results
Respect and value people
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.