Field Service Engineer - Barcelona
Beckman Coulter Diagnostics
L'Hospitalet de Llobregat, Spain
hace 2 días

Main Purpose

Ensure customer satisfaction through effective troubleshooting, repair, installation, and maintenance of Beckman Coulter products.

Address customer support issues promptly and professionally.

Main Responsabilities

  • Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance
  • Proactive preventive maintenance and modifications, reactive repairs and basic calibration, and installations and de-installations, in a timely, productive, and cost-effective way
  • Maximize system performance and minimize downtime
  • Interpret customers’ needs and take responsibility for problem resolution amongst other functions liaising with the customer on administrative and technical matters
  • Manage all aspects of field support, which is not limited to system hardware and software, PCs, and networking / wireless networking
  • Spares management including stock levels, request and dispatch
  • Perform monthly cycle counts on workshop / warehouse inventory as well as car stock
  • Fulfill all the policies and procedures established in the company.
  • Knowledge / Education / Skills / Experience

  • Technical-scientific diploma. Higher Degree or Technical Engineering. In its defect experience bigger than 5 years in the sector.
  • Recommended experience of 2 years in the sector.
  • English level with capacity to receive training and handle technical literature.
  • Relationship and problem-solving skills.
  • Ability to work in a team and on individual and shared objectives.
  • Knowledge of office software at user level.
  • Handling of new technology tools.
  • Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación