Sales Administrator
SDL
Madrid, España
hace 10 días
source : Emprego
  • Sales Administrator SDL (LSE : SDL) is the leader in global content management and language solutions. With more than 20 years of experience, SDL helps companies build relevant digital experiences that deliver transformative business results on a global scale.
  • Seventy-nine of the top 100 global brands trust SDL to simplify the complexity of managing content across multiple brands, websites, languages, and devices.

    Go global faster with SDL. Learn more at SDL.com and follow us on Twitter, LinkedIn and Facebook. JOB PURPOSE TheSales Administratoris responsible for supporting sales representative(s) with administrative tasks, primarily relating to client-

  • facing activities e.g. quoting and invoicing. ACCOUNTABILITIES AND RESPONSIBILITIES Sales Administration Provide a responsive and efficient service to clients;
  • Provide coverage and support for the Sales team and others in their absence; Request the creation of new customer accounts in GP and update any changes;
  • Create and maintain client profiles in our project management system; Open and follow-up client orders in our project management system;
  • Maintain pricing records in our project management system; Launch incoming projects into production. - Quoting Support sales representative(s) by producing estimates in a timely manner.

  • Invoicing Send requests for job closing to the Operations Team. Approval of draft / final invoices for the Sales Representative(s).
  • Follow up with clients for missing POs, if applicable. Liaise with the client plus the billing and collection departments for returned invoices / invoices not paid.

  • Reporting Prepare monthly / quarterly / adhoc reports for clients, if applicable. Data analysis. You will be required to carry out all additional duties that are within the context of your job tittle.
  • In addition or as an alternative to your normal duties you may from to time to time be requires to undertake other duties within that are reasonably consistent with your position and within your capabilities, as the needs of the business may require.

    SKILLS Excellent project management skills, able to prioritise / multi-task and work under pressure. Excellent organisational skills and ability to work independently.

    Attention to detail to ensure quotes and invoices are correct and accurate. Excellent customer service and communication skills as this role requires regular communication with clients.

    Strong interpersonal skills and an excellent team player due to the close working relationship with the Production, Sales and Billing teams.

    Ability to demonstrate analytical thinking, problem solving, creativity and flair in the achievement of tasks. Self-motivated and pro-

    active. Adaptable and flexible to a changing work environment. Results-driven, focused on achieving SDL’s strategy and objectives.

  • QUALIFICATIONS v Minimum of 2+ years’ experience in a similar role (ie. Sales Administrator / Support / Assistant, Project Co-
  • ordinator, Customer Service Officer); v Fluency in English andFrench.Additional language skills are a plus. v Computer literate (MS Office, CRM and / or project management tools).

    The role involves a daily use of company-specific software and tools; v Knowledge or experience gained within translation industry would be advantageous though not deemed essential. - -

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