Ref SREPCC CDI Madrid Spain
Private Cloud product is managed by a Product Unit. That Product Unit is managing the Design, Build and Operate of the product.
It's mainly composed of 2 big teams : Dev and RUN.
Within the "RUN" production management team, you are in charge of maintaining and evolving our infrastructures and services linked to the Private Cloud product, also of the service stability given to the customer.
This team is following an ITIL model, with Incident Management, Problem Management, Change Control and Release Management.
You work in an international team, based in Canada, France, Spain and India. Your team is closely linked to the DevOps team in charge of Design and Build, creating with you a harmony for the Private Cloud product evolution.
You work on a product constantly evolving, based on VMware technology, you have to show versatility and technical ingenuity to answer to issues.
Your missions are :
Maintain infrastructure's operational stability
Ensure a quick resolution of an incident
Answer to escalations and work on resolution
Contribute to the evolution of infrastructures
Enhance and maintain a technical knowledge base
Escalate incidents to our Information Security Management System (ISMS)
Work on root cause analysis and ensure of it resolution
Test new features and merge from Dev team, to ensure an optimal quality of service
Deep experience on Linux and Windows environments
Solid knowledge of VMware technology
Security concepts knowledge
Network operation knowledge
Notions of Perl and Python
Notions of algorithm
Ability to be autonomous, self-taught and demonstrate analysis
Experience of 3 years in virtualization
Passionate by your job, you will be trained to OVH tools and processes.
Ability to work with a team and communicate each interesting information to the team
Capacity to regularly re-evaluate yourself
Know to adapt in a evolving environment
Be a creative / challenging force during discussions about our process and tools
Excellent capacity of communication
Be able to position yourself as a Private Cloud production leader
Notre équipe Private Cloud construit une infrastructure résiliente, solide et hautement disponible.En particulier, cette équipe travaille