TheFork, LaFourchette, ElTenedor and the TripAdvisor® Company are the leading online restaurants reservation platforms in Europe with a network of more than 50,000 restaurants worldwide, more than 15 million monthly visits and more than 8 million reviews.
The platform operates as "LaFourchette "in France and Switzerland, as "ElTenedor" in Spain, and as "TheFork" in Italy, Belgium, Portugal, Brazil, Sweden and Denmark .
It also operates in English as "TheFork.com , as Dimmi in Australia and as IENS in the Netherlands.
TheFork, LaFourchette, ElTenedor, connects restaurants and diners via their website and applications, as well as through TripAdvisor.
Users can easily select a restaurant according to their own criteria (such as the localization, type of cuisine, restaurant type and average price), consult the reviews, check real-time availability and instantly book online.
For restaurants, TheFork, LaFourchette, ElTenedor, provides a software solution called, TheFork Manager, which enables restaurants to optimize reservation management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability relative to time, a practice used successfully in the travel and hotel industries.
Under the direction of the Area Manager and the Line Manager, your mission will be as a Customer Care Specialist, where you will give technical support and guidance to both restaurant owners as well as the customers that use our system to book their ideal restaurant.
What you will do
To complete your mission you will need to perform the following functions :
Who you are
What can we Offer :