Key Responsibilities : Credit evaluation : Analyze and define the creditworthiness of new or existing customers, based on financial, commercial and historical payment data, defining credit limits and payment methods in order to minimize the commercial credit risks.
Collection and disputes management : Identify, monitor and solve disputes arising from the commercial, financial or logistic collection processes between Desigual and its customers, looking for minimizing the defaults rate by collecting the maximum amount of overdue funds, avoiding thus affecting sales.
Customer master data maintenance : Be in charge of the customer Master Data maintenance, by reviewing and completing financial / accounting / fiscal data in the customer file.
Coordination with other Areas / Departments : Coordinate and interact with other Areas / Departments as required, fostering an active listening and optimizing the service provided.
Reporting : Provide feedback and report to the coordinator and manager of the Area about the customer non-payment ratio in the market under his / her responsibility, as well as issues and conflicts concerning the service provided or other Departments.