Bilingual Customer Onboarding Specialist - Spanish / Portuguese / English As our Customer Onboarding Specialist you be providing software training to our hotel customers across Europe via video where you'll use an engaging and informative style to ensure our customers understand how to use the products and benefit from all its features.
We provide you with the product and internal software training and pair you with a seasoned buddy to perform mock training before we have you training our customers.
All we ask of you is an amazing, go getting attitude and your passion for providing and striving for a positive customer experience (this we can't train!).
Who we are Ever booked hotel accommodation on , Expedia or TripAdvisor? Chances are, you’ve used SiteMinder. Our goal is to liberate hoteliers with technology that makes a world of difference , and we do that by helping them find and acquire guests online.
We are the world’s leading guest acquisition platform for hotels, supporting 35,000 hotels in 160 countries to generate more than 87 million reservations on our platform each year.
As Customer Onboarding Specialist your primary responsibilities will include :
The ideal candidate will possess :