CRM Consultants & Managers - Customer Sales & Service
Barcelona, España
hace 1 día

Job Description

We are looking for passionate, curious and driven team players who are ready to ignite ideas, push boundaries and drive innovation.

At Accenture you’ll work on innovative projects and develop your career, collaborating with the best teams in the world.

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services at scale in strategy and consulting, interactive, technology and operations, with digital capabilities across all off these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Strategy & Consulting professionals help transform the world’s leading organizations, working across the C-suite to capitalize on disruption, enable competitiveness, and drive growth and profitability via continuous innovation.

Be part of the Accenture Strategy & Consulting Workforce!

Customer , Sales & Service team can help our clients identify and implement technology that make sense for their businesses. Check our website! .

The Key Responsibilities In Our Team Are

  • Develop our business in both IBERIA and International Customers as part of Accenture global transformations, through deep knowledge on technology, applied over industry business models and its customer service and commercial process
  • Design a strategy that uncover the right tech for our client’s toughest business problems no matter the industry.
  • Lead complex technology projects on CRM arena, working with clients, design and manage innovative technology solutions that drive high performance
  • We seek professionals with experience on the execution of consulting projects related to the following aspects

  • Lead Customer Experience transformations including Processes, Systems and Organizations design and implementation
  • Design and development of omni-channel distribution and business strategy models leveraging deep data insights
  • Development of commercial systems
  • Design of 360-degree view of the customer
  • Optimization of the distribution channels (Web, Mobile, Contact Center )
  • Qualifications

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