Application Management Lifecycle Technical Support Specialist
Unisys
Madrid, Spain
hace 3 días

We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world.

Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions.

You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work.

Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings : Unisys, Stealth™, CloudForte®, InteliServe™

What success looks like in this role :

Demonstrates in-depth knowledge and leadership in HP ALM disciplines to include knowledge of industry-standard, trends, and products.

Applies this knowledge to support the design / delivery of innovative solutions that meet customer requirements.

  • Interfaces and communicates with mid-level and senior client leadership that may include technical presentations, in their area of expertise.
  • Demonstrates advanced knowledge and leadership in solution architecture, design, development, test, configuration, deployment, and maintenance as it relates to their area of expertise (e.
  • g., software, infrastructure, training).

  • Reviews project artifacts and may provide an approval function for solution artifacts and plans.
  • May provide technical oversight of projects or proposals for validity and completeness.
  • Establishes and maintains productive working relationships with Unisys third party companies and within the division to facilitate the exchange of information and application of best practices to client solutions.
  • Freely shares expertise and knowledge with peers within the division.

  • Is responsible for the successful delivery of solutions as it relates to their area of expertise. Ensures that all implementation artifacts and deliverables are developed to the highest quality standards.
  • Takes responsibility for the integrity and delivery of the larger solution or major infrastructure solution area as designated in the project plan.
  • Keep abreast of information technology and applied research trends and developments and incorporate them into assignments where appropriate.
  • Supports the generation of systems software information technology policies, standards and procedures.
  • You will be successful in this role if you have :

  • Min 2 yrs of in-depth experience as HP ALM technical support
  • HP LoadRunner / Performance Center (LR / PC) technical support
  • HP UFT - Functional testing / automated testing (or knowledge from a different similar product as Selenium)
  • Functional knowledge of ALM / LR / PC to
  • consult business teams on handling the platform
  • document requirements for enhancements
  • broad technical knowledge on surrounding’ technologies (Oracle DBs, servers & certificates, ) to be able to handle trouble-shooting and issue analysis
  • windows server basic administration
  • networking knowledge, firewall
  • SQL language, knowledge of Oracle Exadata, oracle wallet
  • application servers : Jetty, Apache Tomcat, basic knowledge of commands and certificate management
  • Excellent communication skills (spoken & written)
  • Attitude : Service oriented, hands-on, customer first, solution oriented, pro-active, willingness to learn, eagerness to find solutions
  • ITIL knowledge and working in formalized environments along defined processes is an advantage
  • Management of enterprise scale platforms is an advantage
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