Infrastructure Service Delivery Consultant
DXC Technology Company
Spain - - Sant Cugat del Valle
hace 22 días

Job Description :

DXC Technology (DXC : NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.

DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com.

Job Description

Provide expertise for IT infrastructure (e.g. servers, databases, middleware, storage, network), application infrastructure (e.

g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards.

Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition / transformation efforts.

Monitors service delivery compliance to budget, quality standards, and customers and / or internal businesses / end user requirements.

Provides IT infrastructure and / or application infrastructure lifecycle technical support, including planning, project management, installation, on-

going management / monitoring / troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.

g. Information Technology Infrastructure Library (ITIL)). Manages the technical / service relationship between HP and the customer, and between HP and subcontractors / vendors.

Works with the key customers and / or internal businesses / end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business.

ITO Service Delivery work is generally performed remotely from an HP facility, but may be performed at the customer’s location when required / justified.

Job Levels :

Looking for engineers in all levels starting from junior IT Administrators to Experienced complex IT solutions design and integration.

Technologies :

Different technologies included into the different Offerings in scope :

  • Mainframe Sevices
  • Application Hosting Services
  • Network Management
  • Backup & Storage Management
  • Education and Experience :

    It will vary depending on the job level. It will go from 2 years of relevant experience for the Junior roles to 8 or more years proven experience for the more senior roles.

    Knowledge and skills :

    Directly linked to the job level and technology required. Additional skills to be considered are :

  • Degree in Computer Science, Engineering, Business or similar
  • Good verbal and written communication
  • Years of experience on the relevant technologies required
  • Team work
  • Experience in previous assignments working with the customer
  • Locations :

    Candidates may be considered for similar open positions in Barcelona, Zaragoza, Madrid and Valencia.

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