Community Manager (mobile)
JobLeads GmbH
Barcelona, Cataluña, España
hace 1 día

THE WORLD OF UBISOFT Ubisoft is committed to enriching players' lives with original & memorable entertainment experiences.

We build worlds that are a playground for the imagination, offering moments of surprise, fun and adventure as well as opportunities for learning and self-

discovery. At Ubisoft, you'll grow and collaborate with highly talented teams from around the world. Our massively friendly work environment will inspire you to go above and beyond to create worlds people will fall in love with.

Ubisoft Barcelona Mobile is based in the heart of the vibrant and cosmopolitan city of Barcelona. Our studio brings together passionate and experienced professionals focused on delivering high-

quality free-to-play games for mobiles and tablets. All our great titles are developed in Barcelona, the mobile world capital and hub of innovation in mobile development and technology.

As Community Manager you will interact with our players through social media channels and forums, to help improving our games with player feedback.

Duties and responsibilities include the following :

  • Be a representative voice of our players in internal discussions to make sure they are represented and play an active role in our decision-making processes.
  • Regularly engage with players at a 1 : 1 level, encouraging discussion and engagement to contribute towards the growth of the community.
  • Stay in touch with our users on a daily basis on Facebook, Twitter, YouTube, forums, blogs or any other medium where players come to discuss our games.
  • Create and publish community content on our brand websites to inform and entertain our players.
  • Communicate with our players and forum moderators to keep them up to date on changes, upcoming features, fixes and the development roadmap.
  • Follow-up user ratings and reviews in stores.
  • Present periodical reports of Community feedback, suggestions, issue reports and store reviews summarizing and highlighting key recommendations to Community Development and the game dev team.
  • Start your day with a Nespresso coffee or a cup of tea, more often than not accompanied by some tasty cakes or pastries to celebrate a colleague's birthday.

    With flexible working hours adapted to your lifestyle, there is no need to wake up too early in the morning! You've got until 10am to arrive, when the daily meetings begin for each project.

    In our studio, downtime is most often spent socializing in the kitchen, settling disagreements via heated table football matches, honing arcade gaming skills, or carrying some newbie colleagues in online gaming.

    Keep up to date with our latest news with the Monthly Studio Update (complete with more free food) and celebrate successes together with a delicious team breakfast or lunch.

    Enjoy awesome events and parties (Christmas, summer, team building and more) and introduce your loved ones to the studio at our annual Family Day! Ubisoft Barcelona Mobile also offers Ticket Restaurant and Transport, health insurance, access to free or discounted Ubisoft videogames, generous profitability bonuses, training and career development opportunities, on-

    site language classes, fresh organic fruit, 25 vacation days per year, a reduced summer schedule, as well as spontaneous, fun and sometimes crazy surprises for events such as Carnaval, Easter, Halloween & La Castanyada! An annual performance review is conducted to help our teams develop their careers and grow with our studio, providing the opportunity for salary increases annually as part of the process, as well as an Individual Training & Development Plan.

    Are you serious about fun? Do you consistently seek out learning opportunities and aim to beat your high score? Are you open to new ideas, perspectives and cultures and believe that it takes a world to build a world?

    At Ubisoft, you'll work alongside passionate and talented teams who are imagining the future of entertainment.

  • Excellent oral and written English skills, native English preferred.
  • Proven experience in social media on Facebook, Twitter, blogs, Youtube, Twitch and vBulletin forums.
  • Experience in community management with games, entertainment or web publishing outlet.
  • Additional languages are a big plus (Spanish, Catalan, French), but not required.
  • Strong communication and presentation skills.
  • Passionate about games, especially ours.
  • Customer service experience (any form, online preferred) is a plus.
  • BA or equivalent education preferred.
  • Ability to communicate effectively with all levels of management.
  • Great, positive attitude, social personality and a true team-player.
  • Interest in social networks and gaming communities.
  • Organized, detail-oriented, and able to execute on major projects.
  • Work permit for Spain is a must (prior to applying for the position)
  • Inscribirse
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", acepto que neuvoo recolecte y procese mis datos de conformidad con lo establecido en su Política de privacidad . Tengo derecho a darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación