Create real impact. One customer at a time.Guidewire is a top cloud employer on Glassdoor with a startup frame of mind and the world-class platform for over 25% of the global Property & Casualty market.
Fresh challenges every dayIt you’re always up for a challenge, ready to run head-on into change and comfortable with the uncomfortable, you’ll fit right in here.
Join Guidewire as a Java Technical Support Engineer.From collaborating on custom configurations to trouble-shooting for customers, you’ll dig deep to find solutions to real-world problems.
It’s non-stop and fast-paced, and your tight-knit Customer & Cloud Operations cohort will feel like family. At the same time, you’re free to move across teams and get involved with multiple projects.
Meeting challenges head-on with energy, enthusiasm, and passion opens even more doors, so get ready to take on more ownership and responsibility if you want to go further.
We need you to have a bachelor’s degree in Computer Science or a related field, and to already have some exposure to the Agile process.
Plus, some of these skills would be ideal : Experience with fixing code, commercial customer incident tracking, or reporting progress is a plus.
If you’ve worked with a CRM system before (such as Salesforce), terrific.If you're a fan of JIRA or can get lost for hours playing around with Java, C#, SQL, or Kubernetes just for the fun of it, then we really can't wait to meet you.
Familiarity with advanced technical skills such as Object-Oriented programming, relational databases, XML, and Linux means you'll be speaking our language.
While exposure to advanced programming and front-end web technologies is great, it’s not crucial. What’s more important is that you’re a good listener and show empathy for the customers you’ll be working with.
As long as you’ve got a solid foundation, we can teach you the rest!Be Yourself & Stay CleverAt Guidewire, we value autonomy, empowerment, and inclusivity, which is why we want each of our employees to be heard and celebrated.
We’re in the business of uplifting people, so they can fulfill their goals and ambitions. So, there’s plenty of time and space for you to broaden your skills and experience.
If we've got you excited and you’re ready for a career upgrade, then we're eager to hear from you! Get in touch to learn more about the Guidewire team you’ll work with.