Are you interested in Fashion?
Would you like to help customers to make the right choices ?
Teleperformance Spain, a leading international outsourcing company is looking for French native speakers to start working from home in Customer Service for one of the most famous Fashion Brands in Spain
Receive incoming telephone calls from new and existing customers
Manage customers' orders, changes and returns of products and / or services according to ensure timely and accurate product and service delivery
Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
Attention to detail
Ability to gain immediate credibility and trust
Exceptional communication skills
PC and system literate
Confident and enthusiastic.
The ability to work well as part of a team as well as independently
Native French speaker and intermediate / advanced level of English and Spanish
First class written, verbal and interpersonal skills
Numerate and articulate
Well organised, reliable and thorough
What we offer
Full-time position (39hs / week), from Monday to Friday, from 09.00 to 19.00
Salary : 16.732€ gross / year
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment