Student Support Representative (Spanish/LATAM Mar…
EBS Barcelona Office
hace 3 días

About EBS

  • European Bartender School is the market leader in the bartending industry. Our mission is to educate exceptional bartenders from all over the world;
  • making the world taste better, one cocktail at a time.

    With three global offices, more than 28 schools and a dedicated team of professionals, we have trained over 70,000 bartenders from across the globe over the last 23 years.

    A lot has happened in that time and we’ve grown and improved a lot. Now, our aims are to expand our reach, epitomise the value of a skills-based education and be a driver of industry standards the world over.

    To do that, we need the right people, at all levels, who really understand our 'Hard Work, Spirit and Soul' motto.

    Bring your A-game and we'll bring ours; a youthful and dynamic workplace, great atmosphere and conditions, as well as growth opportunities for those who make positive, constructive contributions to our development.

    Here’s what you’ll do :

  • Sell our courses / experiences to hot leads via phone, email, chat and social media
  • Assist our future students on a life changing experience by building trust
  • Answer any questions or doubts about the services / experiences we provide
  • Manage your pipeline to prioritise tasks with the hottest leads
  • Set yourself personal goals, schedule call-backs
  • Meet or exceed you booking goals and Service Level Agreement expectations
  • Upsell and cross-sell our products
  • Stay up-to-date on the features and benefits of our latest courses / experiences
  • Impact our business by proposing new ideas and through projects outside of your sales pipeline
  • Be an ambassador for the European Bartender School brand!
  • Job requirements :

  • Excellent communication skills
  • 1-year minimum Sales experience in a similar environment
  • Proficiency in Spanish and English
  • An understanding of B2C outbound sales
  • An understanding of the industry or first-hand experience of an EBS course
  • Experience of Windows operating systems and CRM systems
  • A problem solving, can-do, go-getter attitude!
  • EBS Core Values :

    Our team is guided by our core values, which distinguish us in everything we do.

  • Communication : the ability to express oneself clearly and in an effective, positive way in interactions with others.
  • Teamwork : the ability to demonstrate interest in getting groups to perform well together, as well as interest in being actively involved in the dynamics of the team.
  • Flexibility : the disposition to be open to different and new ways of doing things, as well as the ability to modify one's preferred way of doing things or change approach quickly.
  • Innovation : the ability to develop, sponsor or support the introduction of new and improved methods, products, procedures, ideas, technologies.
  • Why join us :

  • We're confident that we have one of the best teams in Barcelona full of young, dynamic and international people! (20+ nationalities)
  • Monthly Cobee allowance - our staff can choose according to personal preference from food, transportation, health insurance, and many more!
  • Our employees can enjoy a joint brunch at the office each Monday and fresh fruit waiting for them twice per week
  • Shorter shifts on Friday all year long
  • We love a good get together which is why we organise regular events, from galas to go-karting
  • Come and meet the rest of EBS family on our subsidised trips to EBS Schools. (In the past we’ve gone to Mallorca, Amsterdam, Berlin, Rome and more!)
  • Do you want to have lunch on the sunny terrace, have a siesta in the chill-out area, or maybe challenge one of our ping-pong masters?
  • You can do this and more in our relaxed office environment!

  • Free weekly Spanish and English classes for all levels
  • Have a four-legged friend in your life? We’re happy to have dogs join us in the office on Fridays!
  • Our Sales Team has the possibility to book time to work remotely, as we focus on results, not where you work from
  • Personalised birthday and anniversary presents
  • Spend your birthday with the day off work and your feet up
  • We care about the wellbeing of our people, so have mental health days in the case that life gets on top of you
  • Get a glimpse of one of our best bartending courses with a free mixology course after six months of service!
  • Work from or stay in one of our schools located on all continents. Just align with your team, and then enjoy your trip with a chosen friend!
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