Global Transformation Testing Specialist
Alight
Granada, Spain
hace 4 días

Overall objective of the Role

The Role of the Global Transformation Testing Specialist is to have the implementation oversight of testing internal technology, process, and security projects on regional and global level.

The Global Transformation Testing Specialist leads the test plan on an operational level and works to continuously improve status quo.

The role provides recommendations and drives these forward based on data analysis, qualitative stakeholder engagement and overall business agenda.

Main Responsibilities

Delivery Key responsibilities :

Work in collaboration with other business units to ensure overall success in the projects

Develop test plans and scripts. Oversees execution and defect resolution of test.

Stay on top of the latest and upcoming technologies and standards to translate these into true operational impact to drive these forward

Project management

Manage risks / issues and assess mitigation strategy with Transformation manager

Ensure quality testing as part of pilot

Define account and stakeholder scope based on business requirements

Obtain input and buy-in from key stakeholders and create logical planning

Own project governance and manage timelines

Clearly define roles and responsibilities

Drive lessons learned and always work to continuously improve

Change management

Lead the change on operational level

Ensure supporting documentation, training and presentations are in place

Bring clarity on the impact to the overall business strategy

Processes and analytics

Analyse existing business processes and client-country-regional or global level and map optimization options

Work directly with technical developers to handover requirements and lead testing activities where non-Alight standard’ automations such as client level CRs

Draw data-driven conclusions and validate with stakeholders to provide business recommendations

Carefully assess current and new processes to understand impact on all levels of the business

Main Accountabilities

To ensure that you are efficient and deliver high performance at all times

To develop and maintain strategic relationships

To ensure that you and the team have commercial acumen and awareness of the Alight operation and project delivery standards

To communicate risks and issues objectively

Commitment to personal development as part of continuous improvement initiatives and career development

To be a change agent promoting change and continuous improvement

To understand the services delivered by Alight in detail and to be able to apply the knowledge to the transitions that are delivered

Ensure that operations colleagues are trained and prepared to move forward with the new initiative as part of their business as usual

Core Competencies

Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills.

Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook

Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement

Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities

Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities

Be Effective - Demonstrate knowledge of the Alight Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity.

Ensure work can be carried out in a repeatable, scalable way

Required Experience

3+ years working experience in HR services delivery / operations

Excellent attention to detail and accuracy in reporting any issues concisely and objectively.

Works well under pressure, able to prioritize others work

Ability to assess the priority and severity of issues using a risk management approach

Should be flexible in working in different time zones

Energetic and positive an innovative approach.

Good English skills written and verbal

Highly organised with the ability to oversee large and multiple projects

Excellent communication and interpersonal skills

Good PC Literacy Word, Excel, and PowerPoint.

Role may involve local country and international travel and time away from home

Project experience desired

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