Sales Planner
TripAdvisor
Madrid, Spain
hace 4 días

Key Responsibilities :

Reporting to the Sales Planning Manager, the Sales Planner is responsible for the following critical tasks :

  • Provide best in class service and solutions for our clients in all aspects of the sales process
  • Collaborate with Sales and Account Managers to understand their client’s objectives and needs in order to develop strategic media plans in response to their RFP
  • Build and maintain comprehensive media plans within our order management system (Operative1) across a multitude of products and clients
  • Generate insertion orders and manage final bookings for both Direct and Programmatic Guarenteed plans
  • Responsible for pre-sale of our Audience Extension deals including forecasting and acting in accordance to pricing guidelines
  • With guidance from Account Manager, work in order management system to revise and optimize live campaigns for delivery, performance, and other client objectives
  • Provide cohesive and comprehensive reporting for key accounts in-flight and collaborate with internal teams to develop wrap reporting for campaign performance
  • Responsible for client monthly Billing Reconciliation in addition to working with the TripAdvisor Accounting Department to resolve billing issues and generate timely invoices
  • Assist sales in troubleshooting issues or responding to questions directly with clients
  • Key Performance Indicators :

  • Maintain the planning turnaround time for requests to 48 72 hours
  • Increase in client satisfaction through collaboration with Sales to address client needs and requests (as determined by Sales lead & Regional Planning Lead)
  • Increase in market revenue through new business (existing and net new) in the pre-sale phase and decrease under-delivery of live campaigns through careful monitoring
  • Managing up to Regional Planning Lead on planning needs and obstacles with a solutions-oriented approach
  • Requirements

  • Spanish & English language is required, additional languages preferred
  • 2 - 3 years (minimum) experience in digital media at an agency / client / publisher understands digital concepts and is up to date on emerging ad formats
  • Excel skills with an analytical ability is preferred
  • Systems knowledge (OMS, DFP, etc.) is not required, but preferred
  • In addition, the ideal candidate will demonstrate the following competencies :

  • Attention to detail with a high level of organizational skills & experience managing operational tasks in a digital environment
  • Flexible and open to change and new information; adapts behavior and work methods accordingly
  • Grasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedback
  • Exhibits integrity though fair and ethical behavior toward others and a demonstrated sense of corporate responsibility and commitment
  • Ability to work with cross functional teams toward the common goal of driving revenue & client satisfaction
  • Positive attitude and treats colleagues with respect : considers and responds appropriately to the needs, feelings, and capabilities of different people
  • Team player with the ability to manage up and assist in supporting the planning team to help in times of overflow
  • Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate and timely manner and acknowledges mistakes, learns from those events and is able to move forward productively
  • Identifies and analyzes problems and is comfortable working under pressure to meet deadlines; distinguishes between relevant and irrelevant information
  • Ability to balance time to market with a solution and make the right trade-offs along the way
  • Strong analytical skills : understands and utilizes metrics relevant to role
  • Clear communication (written and oral) through expression of facts and ideas in a clear, convincing and organized manner
  • Good business judgment when making decisions and always considers the relevance / impact of each decision on the business
  • A desire to perform in a fast-paced highly changing marketplace and be driven to meet and exceed the team’s expectations / demands
  • LI-IS1

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