Manage F&B operations at the Bar / Restaurant.
Maintain exceptional levels of customer service.
Manage guest queries in a timely and efficient manner.
Work within budgeted guidelines in relation to Food and Payroll.
Drive sales to maximize budgeted revenue.
Accountable for monthly stock takes.
Incentivise team members to maximize sales and revenue.
Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
Evaluate guest satisfaction levels with a focus on continuous improvement.
Ensure communication meetings are conducted and post-meeting minutes generated.
Be environmentally aware.
Assist other departments wherever necessary and maintain good working relationships.
Comply with hotel security, fire regulations and all health and safety legislation.
Management and / or supervisory Food and Beverage experience.
Able to meet financial targets.
Ability to work under pressure.
Excellent grooming standards.
Flexibility to respond to a range of different work situations.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Degree in relevant area.
Passion for delivering exceptional levels of guest service.
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