Avis Budget Group Contact Centre wants to make a difference and that’s why is looking for a motivated Reservation Agent to join our Reservations team.
If you are passionate about sales, customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.
To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas :
Sales : Increasing and maximizing business opportunities and identifying and clarifying customer needs in order to recommend the service or product for every situation.
Service : Using knowledge acquired (skills and attitudes) to ensure customer satisfaction and attending kindly customer in any situation and answering their requests
We would be very glad to offer you :
21.138€ gross / year + monthly bonus
Wellness and fun activities (fresh fruit, physiotherapist, game and sports area and much more)
Colectivos Vip discounts
Discounts in car rentals
Multicultural and excellent environment in Barcelona’s World Trade Center
Global mobility opportunities
Excellent initial online and ongoing training and mentoring (paid from the very first day)
Ticket restaurant card after one year in the company
We would love you to have :
German mother tongue.
Previous experience in customer service / sales.
Availability to work rotational weekends
This role offers a career-defining opportunity to join to join a successful and fast growing EMEA business and help to shape and build a function that delivers tangible business improvement across a complex European organisation.
If you want to GO somewhere in your career, Avis Budget Group is the place to be, apply now!