Dutch Customer Service agent
recruit 4 work
Barcelona, Spain
hace 5 días
source : Join

Company profile

We are an award winning, omnichannel, outsourced sales agency, with a proven track record for increasing sales around the world.

We use insight to influence and drive sales through our specialist field marketing teams, contact centres and digital marketing solutions.

Job description

You will work collaboratively with consumer and customers to answer product information requests and resolve queries in a skillful and professional manner ensuring a timely and consumer centric resolution.

You're offering these qualifications

Requirements

  • Be native level in language required with exceptional grammar and spelling skills (knowledge of other languages is a plus)
  • Be able to demonstrate a proven track record in delivering exceptional customer service
  • Be confident with an enthusiastic telephone manner
  • To be able to deal with sensitive calls with empathy
  • Be passionate about delivering exceptional customer service
  • Strong administrative skills with a keen eye for detail
  • Have a proactive approach to problem solving
  • Have a professional outlook, self-confident with a can do’ attitude
  • Have a strong team work ethic and a working knowledge of excel and Microsoft word
  • We're offering these benefits

    Profile

  • Passionate about world class customer experience
  • High Level of both written and spoken English
  • Available Full-Time (39h / week)
  • Flexible working rotating shift patterns
  • Our offer

  • Full contract and excellent career prospects
  • Extensive training and language lessons (Spanish & English)
  • Excellent work environment
  • Corporate discounts at local bars, cafes & restaurants
  • Convenient office location near Sagrada Familia, Barcelona
  • Free coffee and tea
  • Barcelona

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