We are an award winning, omnichannel, outsourced sales agency, with a proven track record for increasing sales around the world.
We use insight to influence and drive sales through our specialist field marketing teams, contact centres and digital marketing solutions.
You will work collaboratively with consumer and customers to answer product information requests and resolve queries in a skillful and professional manner ensuring a timely and consumer centric resolution.
You're offering these qualifications
Be native level in language required with exceptional grammar and spelling skills (knowledge of other languages is a plus)
Be able to demonstrate a proven track record in delivering exceptional customer service
Be confident with an enthusiastic telephone manner
To be able to deal with sensitive calls with empathy
Be passionate about delivering exceptional customer service
Strong administrative skills with a keen eye for detail
Have a proactive approach to problem solving
Have a professional outlook, self-confident with a can do’ attitude
Have a strong team work ethic and a working knowledge of excel and Microsoft word
We're offering these benefits
Passionate about world class customer experience
High Level of both written and spoken English
Available Full-Time (39h / week)
Flexible working rotating shift patterns
Full contract and excellent career prospects
Extensive training and language lessons (Spanish & English)
Excellent work environment
Corporate discounts at local bars, cafes & restaurants
Convenient office location near Sagrada Familia, Barcelona
Free coffee and tea
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