International Retail Area Manager (EMEA Region)
hace 1 día
source : Tous

Categoría : Comercial y ventas

We have an exciting opportunity as an International Retail Area Manager , based in Manresa (Headquarters) to manage a region of over 100 TOUS stores in Europe and Middle East.

The ideal candidate will be a Retail professional looking for a next step up, and available for travelling an important % of their time.

We are looking for candidates with a proven track record of inspiring teams to drive sales by delivering simple retail priorities delighting our customers, and also being extremely operational, structured and entrepreneurial.

Main Responsibilities and functions :

Store Operations (both Franchisees and Corporate Stores)

  • Provide leadership and direct Store Managers in all phases of store operations : merchandising, visuals, people, stock, sales & CRM.
  • Ensure compliance from all store managers to all company sales policies, procedures, and quality standards in customer service.
  • Supervise and encourage participation in online employee training at stores in the country.
  • Provide Training activities in stores. Manage the relationship with external suppliers for training and / or development projects.
  • Supervise staff development at the point of sale : appearance, rotation, product training, motivation, engagement with the brand.
  • Franchisees Management

  • Coordinate and follow up the Retail Calendar implementation, including campaigns, product launches and seasonal VMs or promotions.
  • Coach and develop Store Managers and Management Team of Franchisees in all aspects of retail operations.
  • Review operational issues with local Franchisees, advice and suggest solutions in view of resources & constraints of Franchisees.
  • Corporate Owned Stores (if any)

  • Manage and / or oversee the process of hiring and managing staff; Coach, motivate and develop Store Managers and Associates.
  • Execute new store openings, special events and promotions.
  • Manage operational issues with landlords and search resources / support in view of promotions.
  • Manage inventory calendar and develop strategies to promote sales and control inventory results.
  • Profile :

  • University degree in business
  • Min 3 years' experience as a retail manager and previous experience in retail of fashion / luxury goods.
  • Experience in management and team training.
  • Availability to travel 70% of your time.
  • High level of English. Other foreign languages are particularly valuable (Polish or Russian)
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