Categoría : Comercial y ventas
We have an exciting opportunity as an International Retail Area Manager , based in Manresa (Headquarters) to manage a region of over 100 TOUS stores in Europe and Middle East.
The ideal candidate will be a Retail professional looking for a next step up, and available for travelling an important % of their time.
We are looking for candidates with a proven track record of inspiring teams to drive sales by delivering simple retail priorities delighting our customers, and also being extremely operational, structured and entrepreneurial.
Main Responsibilities and functions :
Store Operations (both Franchisees and Corporate Stores)
Provide leadership and direct Store Managers in all phases of store operations : merchandising, visuals, people, stock, sales & CRM.
Ensure compliance from all store managers to all company sales policies, procedures, and quality standards in customer service.
Supervise and encourage participation in online employee training at stores in the country.
Provide Training activities in stores. Manage the relationship with external suppliers for training and / or development projects.
Supervise staff development at the point of sale : appearance, rotation, product training, motivation, engagement with the brand.
Coordinate and follow up the Retail Calendar implementation, including campaigns, product launches and seasonal VMs or promotions.
Coach and develop Store Managers and Management Team of Franchisees in all aspects of retail operations.
Review operational issues with local Franchisees, advice and suggest solutions in view of resources & constraints of Franchisees.
Corporate Owned Stores (if any)
Manage and / or oversee the process of hiring and managing staff; Coach, motivate and develop Store Managers and Associates.
Execute new store openings, special events and promotions.
Manage operational issues with landlords and search resources / support in view of promotions.
Manage inventory calendar and develop strategies to promote sales and control inventory results.
University degree in business
Min 3 years' experience as a retail manager and previous experience in retail of fashion / luxury goods.
Experience in management and team training.
Availability to travel 70% of your time.
High level of English. Other foreign languages are particularly valuable (Polish or Russian)