Associate Director, Technology Projects
Madrid, ES
hace 4 días
source : DirectEmployers Association

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients.

Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

As Associate Director, Technology Projects for the Health Research Ecosystem program, you will be responsible for supporting site value and buy-in of HRE solutions in your region and maintaining ongoing customer success with HRE technology used.

Healthcare institutions conducting research are leveraging technology to drive more financial value - revenue and profit - from research, including reaching across care settings and reducing burden.

The goal of IQVIA's Health Research Ecosystem program is to establish a technology-enabled global network of sites leveraging the health IT infrastructure to optimize clinical trials.

KEY RESPONSIBILITIES : Supporting the defining, planning, and execution of site scaling strategy for your specific region : + Maintain HRE scaling roadmap + Serve as a subject matter expert on the HRE technology and data impact on research and clinical workflows, plus the operational implications for deploying technology.

Includes understanding both R&DS and RWAS use cases. + Supporting pilot projects with technology partners or internal solution product owners to assess solution fit within the HRE program.

  • Supporting the end-to-end engagement process with internal IQVIA stakeholders, Prime Sites decision-makers and third-party vendors, from initial contact to qualification to solution co-development to negotiation and contracting to on-site implementation, operationalization and measurement of success.
  • Collaborate on development of messaging / pitch elements and materials (e,g, decks, videos, scripts, playbook) to communicate the value proposition of HRE tech and associated data to sites;
  • coordinate with Marketing and D&DI GTM staff where applicable. + Develop strong relationships with site resources, including study coordinators, primary investigators, IT leaders and other executives.

  • Together with HRE leadership present HRE to key site resources, working closely with Prime Site Managers, and other colleagues focused on successful site relationships.
  • Gain buy-in from sites to pilot and ultimately deploy broadly, IQVIA's HRE solutions, working closely with Prime Site Managers, and other colleagues focused on successful site relationships.
  • Inform appropriate stakeholders on status and ongoing HRE activity with sites. + For sites where agreement to implement HRE tech is imminent, support onboarding Operational Deployment resources and Tech vendor resources and assure a smooth hand off as you transition to more of a customer success / advocate role.
  • Help research teams at provider institutions to evolve their data and technology strategy for. + Support ongoing customer success for Sites where HRE tech and data enablement solutions are deployed : + Together with HRE leadership develop customer success criteria and measures for sites agreeing to deploy and use HRE technology solutions, working closely with Operational Deployment colleagues in conjunction with related proof points development.
  • Together with HRE leadership drive ongoing adoption of HRE solutions. + Champion ongoing HRE technology requirements for your regional sites.
  • Liaise with KOLs and site therapeutic teams where needed to assure site and HRE program success. Contribute to overall HRE program and D&DI success + Support business case development activities + Deliver regular program status reports + Support program strategy development and planning KNOWLEDGE, SKILLS AND ABILITIES : + Deep knowledge of clinical study workflows, site roles (research-focused), goals, and common challenges.
  • High-level understanding of technology, data science and / or machine learning concepts, with the ability to convey to non-technical audiences + Strong written and verbal communication skills, including good command of the English language + Strong leadership, organizational and problem-solving skills.
  • Demonstrated ability to deliver results to the appropriate quality and timeline metrics, with good judgment and ability to manage competing priorities + Experience presenting to varying levels of leadership, with excellent fluency in PowerPoint to support presentation needs + Ability to convey messaging, including value proposition to win and influence sites + Situational management and communication + Mastery of good habits of a manager : ability to self- direct, persevere, manage efficient meetings, communicate at the right time / right amount + Ability to establish and maintain effective working relationships with co-workers, managers and business stakeholders + Understanding of the fundamentals of software development processes and procedures, including agile approach + Ability to support business case activities as it relates to scaling site and TA footprint + Knowledge of project management concepts, deliverables-driven planning + Roadmap development + Agile mindset EDUCATION AND EXPERIENCE : + Bachelor's Degree Health care or other scientific discipline or educational equivalent + 7+ years relevant industry experience + Minimum of 3 years' experience working directly at or with provider sites in a research-focused role + 5 years demonstrated experience in a leadership role driving healthcare technology or CRO-related initiatives + Demonstrated experience with account management or customer success initiatives + Demonstrated experience with initiatives that included change management and adoption of technology Join Us Making a positive impact on human health takes insight, curiosity, and intellectual courage.

    It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

    Forge a career with greater purpose, make an impact, and never stop learning. At IQVIA, we have a vision. Where every healthcare decision is based on evidence.

    Where data science and human science come together to improve global health. Where new and creative solutions aren't just possible - they are expected.

    Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare.

    The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease.

    We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you're supported to succeed.

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