Job Description and Qualifications
Job Title : Billing Analyst
We are looking for a motivated , systematic and analytical person to join our team. Ability to perform transactional tasks with speed and accuracy , while at the same time having the focus on identifying the possibilities of automation and simplification is considered a good starting point.
Understanding of the order to cash process (order delivery invoice payment chain), ideally paired with practical knowledge of MS Excel, SAP and / or Visual Basic are assets that are considered highly beneficial for this assignment.
The ideal candidate will further be open to learn and improve continuously and have curiosity to over time explore deeper technical, legal and operational details of our organization.
Job Purpose :
To ensure excellent customer experience and full legal compliance by supporting, improving and developing work processes , perform data analysis and participate in improvement projects .
To assure correct automatic and manual processing of customer invoices and to document and archive all relevant information.
To enter and maintain customer specific billing and invoice delivery requirements , especially in the area of electronic invoice delivery , electronic data interfaces and public sector invoicing solutions.
To assist correct internal accounting and reporting by accurate and systematic process application and resolution of errors and queries .
To support development and implementation of new work processes.
Language Requirements :
English (very high level spoken and written, business use)
German (native or very high level professional use)
Any additional language is a considered a plus.
The interview will be held in German and / or English.
Desired Operational Skills :
Minimum expected : Professional use of MS Outlook and MS Excel (basic functionality) and experience in written business communication is an absolute requirement.
Understanding of ITC ( Invoice to Cash ) process in general terms.General affinity to working with computers in a transactional environment is a must (no travel required).
Any of the below would give the candidate an advantag e : Previous experience in billing, order management, customer service, accounts receivables or accounting.
Experience with remote customer contact / collaboration tools (phone, web tools, live chat, e-mail).Any knowledge on European VAT accounting rules, SOX / SOD or data privacy laws .
Also considered beneficial, but not crucial : Basic technical understanding of electronic invoice transmission processes (billing by e-
mail, interface connections and manual portal entry).. Advanced MS Excel skills and / or Visual Basic macro programming.Experience in SAP SD and / or FI module .
Required Attitude / Soft Skills :
Absolute orientation toward safe and environmentally sustainable work practices.
Open to learn from a very diverse professional environment .
Total integrity and accountability in entire scope of work.
Ability to work with excellent accuracy and control the quality of own work output.
Adherence to established rules, guidelines and processes.
Able to maintain high performance levels in repetitive, transactional tasks .