Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
The role consists of helping sales generating, designing and closing opportunities on their list of accounts. For each opportunity he / she is engaged on, the role includes gathering and translating customer requirements into a high level technical and service design, to ensure client satisfaction by meeting their defined technical expectations :
Opportunity detection, generation, qualification and requirements gathering
Solution design including underlying technical architecture, service definition and transition plan
Technical and product expertise to the customer during the presales stages
Overall solution costing
Presentation of that solution to the customer
Help evangelise customers to detect and generate opportunities.
To be the customer’s technical consultant , allowing a review of the customer’s current services and leading to a reengineered solution for better performance, cost savings and easier management for the customer and the network
Meet and work closely with the customer to understand their business objectives , needs, requirements and compelling criteria to better shape the solution and translate them into a high level technical and service design that integrates smoothly into the customer environment.
Understand current and emerging technologies, security principles, IT Governance to provide the customers with the information needed to make informed telecommunications decisions .
Look at Colt offerings and provide a complete solution for a customer based on industry-proven technologies.
Ensure timely and accurate qualification of opportunities.
Partner with the sales team to recommend the most appropriate solution to the customer.
Required Skills and Experience
Experience in a presales position preferred.
Proven and successful experience in working with sales .
Proven track record in successful customer solution design in specific ICT (information & communication technologies) areas : managed networking, voice, unified
Excellent understanding of ICT customer challenges, technologies and the competitive environment.
Technical skills in some of the following areas :
Software, protocols and Internet standards, including : , MPLS, SDWAN QoS, Ethernet
Experience in working with international teams.
Proven track record in business and ICT transformation solutions.
Strong communication and presentation skills
Bachelor’s degree or apprenticeship in Computer Science, Telecommunications or related field preferred
Fluency in German and fluent English
What we offer :
Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.
In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff.
Colt recognises the importance of a work life balance.
Some benefit examples are :
Flexible working and relaxed dress code
Two days annually to spend on volunteering opportunities
Pension and insurance options
Access to a virtual business school for on-going learning
Employee recognition schemes / awards
Public transport allowance / parking lots
Office sites close to the city centre
Discounts with local gyms