Senior Product Manager
Aircall
Madrid
hace 1 día

Aircall is on a mission to revolutionize the business phone industry!We exist to empower every professional to have richer conversations.

We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools.

We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront.Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations.

Despite our distance, we all work together to drive our product! Aircall is on a mission to revolutionize the business phone industry!We exist to empower every professional to have richer conversations.

We provide an entirely cloud-based voice solution that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using.

We have raised more than $220 Million since 2015, and we care about our growing base of 8000+ customers (and growing) is at our forefront.

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.

Despite our distance, we all work together to drive our product!

The role :

  • Product Managers are key enablers to make the voice of our customers resonate internally and to draft the right solutions to meet their needs.
  • Our product team is organized around the following domains :

  • Phone
  • Telco, resellers and internal tools
  • Ecosystem
  • The Phone domain itself is organized around several areas :

  • Phone applications
  • Platform
  • We are looking for a Senior Product Manager to strengthen the ongoing work in the Phone apps area.

    The mission :

  • Lead the effort of defining and managing the roadmap for your area while working with other departments and be an ambassador across the company.
  • Contribute to the overall product strategy
  • Work autonomously but never alone : expect to work interdisciplinary with product marketing, business, design, frontend developers and data analysts
  • Participate on product research. Identify, evaluate and communicate customer insights and pain points
  • Scope and define the specifics of the problem to find the right solutions
  • Define User Stories in collaboration with your team, manage the backlog, and prioritise on a day-to-day basis.
  • Ensure smooth feature roll-outs.
  • Evaluate if the solutions have solved the problem through qualitative and quantitative data
  • Contribute to the global growth of the product team by engaging in knowledge sharing, mentorship, recruiting activities, and improving processes to help us adapt as we scale.
  • A little more about you :

  • At least one significant experience in a senior role, in a Saas product, preferably B2B
  • Proven track-record of launching products from idea to production, working with teams of 15+ engineers
  • Have worked with advanced product management concepts, from business requirements, to use-cases, stories, user-experience, in an agile environment
  • Ideally experience using Jira and Confluence for Product Management, or similar suite
  • Have strong opinions about your product and are not afraid to be the principal owner of your product
  • Excellent communication and stakeholder management skills
  • Enthusiasm, fun and smile. This might be the single most important point, even if it’s the last.
  • We know that success comes from smart work and deserves to be recognized and rewardedWe value people who are bold, ambitious, collaborative and customer-centric.

    We’re a global community growing together.If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents.

    We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in. Why join us?

    Key moment to join Aircall in term of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 35+ Nationalities : cosmopolite & multi-cultural mindset Competitive salary package & benefitsDE&I Statement : At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.

    We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other .

    We pledge to make sure everyone not only has a seat at the table but is valued at the table providing equal opportunities to develop and thrive.

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

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