IT Field Service Engineer
Agfa
Madrid, ES
hace 3 días

Currently we are looking for IT Field Service Engineer Spain who will be in charge of dedicated on-site support for Clients / Contracts that require continuous support.

As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service. It is responsible of identifying and receiving incidents on-site, and report / escalate them accordingly within the Service Organization.

As IT Field Service Engineer Spain you are responsible for :

  • Responsible for the daily operational administration and support of Enterprise Imaging and Reporting systems and applications.
  • Oversees integration and configuration of diagnostic imaging modalities as well as non-DICOM image.
  • In collaboration with Imaging Informatics staff, provides system support and works closely with clinicians and physicians who acquire and / or interpret images to evaluate and develop most efficient workflows.
  • Acts as a liaison between the Enterprise Imaging department and customers to deliver value-added capabilities with respect to image acquisition, management, and viewing.
  • Provides on-call support for designated imaging areas as needed.
  • What you bring to the table :

  • University degree in IT science or Engineering
  • At least 2 years of professional experience in the similar position
  • Strong knowledge of Windows & Solaris operating system, DB (SQL / Oracle), storage solutions, networking concept, data migration & system error analysis
  • Strong communications skills (oral / written) to interact effectively and professionally with both internal and external customers
  • Customer focus attitude and problem-solving skills
  • Knowledge of healthcare environment with focus on Radiology and cardiology IT mkt.
  • Application skills (clinical background)
  • Good language skills in Spanish and English, both written and verbally
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