IT Specialist
Geotab
Madrid, Spain
hace 4 días

Who is Geotab : Geotab, a global leader in IoT and connected transportation, is one of the fastest-growing technology companies in North America and a certified Great Place to Work.

Each day, Geotab processes billions of data points from over 2 million connected vehicles, extracting actionable insights to help empower businesses to better manage their fleets.

Recognized as the world’s #1 commercial telematics provider, Geotab’s solutions are used by more than 40,000 customers in over 130 countries around the globe.

Geotab understands that telematics is critical to helping create safer and more sustainable drivers, businesses and communities and actively works to help businesses improve driver behavior, reduce greenhouse gas emissions and create safer roads for all.

Global demand for telematics is increasing and Geotab is leading the way. Are you ready to join us? To see what it’s like to be a Geotabber, follow us InsideGeotab on Instagram, Twitter or Facebook today!Who we are looking for : We are always looking for brilliant technical talent who can contribute to our ever-evolving IT efforts! Geotab is actively seeking an IT Specialist to join the growing team in Madrid.

The successful candidate will have studied computer science or engineering and have a background in IT, systems security and providing world-class technical service.

As the IT Specialist, you will manage and administer key projects and implementations championed by the IT and Security teams.

If you love automation, keep up-to-date with all things IT, and are keen to join a leading-edge technology firm, we would love to hear from you!What are the details of this position : The IT Specialist will support our growing European team and be responsible for building out our IT systems and managing our IT needs.

You’ll be the main point of contact for technical and non-technical service-desk requests, tracking our laptops and related assets, and working to improve our IT processes as Geotab grows.

As the IT Specialist, you will be responsible for delivering high quality, cost-effective solutions to all levels of users and is responsible for supporting the IT goals and objectives of Geotab.

The IT Specialist will work closely with our Technical Services team and should possess strong technical knowledge and experience in network, mobile and laptop devices, operating systems, network protocols, and technical architectures.

Strong analytical and problem-solving skills are critical.

Duties and Tasks / Essential Functions

  • Act as the first point of escalation for resolving all internal IT software, hardware, and wireless network connectivity issues including setup, connectivity, functionality, and update issues for Chromebooks, PCs, Ubuntu, and Macs
  • Administer workstation hardening, encryption, anti-virus installation and configuration
  • Create and update documentation (design specs, project documentation, SOP documents, wikis, other misc. documentation as required)
  • Ensure a smooth experience for employees’ IT onboarding and handle off-boarding needs
  • Be the SME for all technical-related functions in Europe, provide cross-training and knowledge sharing, to empower the team to be more successful
  • Manage the purchasing, vendor coordination, and tracking of IT assets, connectivity form ISPs, and software licenses in partnership with IT Procurement
  • Set up and operate IT equipment to record town halls as well as any offsite events
  • Coordinate office moves and setups for all IT requirements and equipment
  • Manage, install, troubleshoot and maintain office IT equipment such as WiFi, printers, video conferencing hardware, and Geotab networks (WAN, LAN, VOIP)
  • Manage & maintain IT asset inventory and software licensing, and work with Compliance to ensure that systems and software are accurately recorded, tracked, and retired to 100% of accountability standards
  • Maintain overall security of the Geotab network (including virus, network security, etc) for all servers, network peripherals, and workstations
  • Manage employee credentials in G Suite, DUO, and other SaaS products
  • Keep all servers and workstations secure with the latest patches, service packs and other updates
  • Automate repetitive tasks with appropriate scripting languages and tools
  • Mobile device management and troubleshooting (iOS, Android)
  • Experience / Skills Required

  • Bachelor’s degree in Computer Science, or a related field
  • 3+ years of relevant IT experience
  • Experience with desktop support and installations
  • Knowledge of Windows OS installation, configuration, troubleshooting, and maintenance
  • Experience with cloud-based IaaS, PaaS, and / or SaaS, preferable Google or AWS
  • Proficient abilities in LDAP, DNS, Security, Network Design, VPN, Thin-Clients,
  • MCSE, Google, CCNA, Network+ or other relevant IT certifications are considered an asset
  • Experience with SaaS-based services (ex : Google Suite, Duo, GitHub, Azure) with ability to learn and integrate new ones
  • Strong track record managing priorities, deadlines, and deliverables
  • Experience with Linux installation, configuration, troubleshooting, and maintenance is considered an asset
  • Strong interpersonal and communication skills
  • Ability and desire to travel to the Geotab head office in Canada and other European offices when required
  • Our Core Values : Geotab is shaping the future of telematics. Using leading technology, we embrace change and challenge the status quo.

    To stay ahead of the curve, we keep Geotabbers energized with data bootcamps, course subsidies, Friday lunches, and more.

    We believe collaboration leads to innovation; our teams stretch across floors, cities and continents. All employees, from the CEO to the summer students, maintain an open-door policy.

    Whether we’re fine-tuning our products, or boosting our office culture, we’re building a foundation for long-term success.

    To us, this means safer roads, more efficient fleets and a team of dynamic Geotabbers!Geotab encourages applications from all qualified candidates.

    Geotab is committed to accommodating persons with disabilities throughout the interview, selection and employment process.

    If you require accommodation at any stage of the application process or want more information about our accommodation policies and practices

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