Amazon is now reinventing on behalf of the business customer and focused on building Amazon Business, the B2B marketplace on Amazon that provides business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes.
For this reason, we are recruiting the best talents to make this vision a reality across the globe. B2B represents an incredible opportunity to address a vast new segment and customer base and is an area of high investment for Amazon.
We are focused on building solutions to enable business customers to discover, research, and buy products and services from a wide selection, across multiple devices, marketplaces and regions.
Our customers include individual professionals, small businesses to large institutions (and everything in between) that buy in either high frequency or in bulk quantities.
Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.
The Senior Professional Services Manager will help organizations transform how they view and manage spend and best utilize Amazon Business for purchasing needs.
The Senior Professional Services Manager will work directly with the sales team advising customers on transforming purchasing processes, engaging with executives, purchasing leadership and finance leadership to include Amazon Business as a key part of purchasing strategies, tools, and processes.
The Senior Professional Services Manager is an expert in Amazon Business solutions and they structure programs that incorporate Amazon Business solutions into existing purchasing processes and / or develop new processes to improve efficiencies and reduce costs.
They will work closely with customers to guide implementations and ensure that our solutions are successfully adopted. The ideal candidate will have experience developing relationships across functional areas such as Purchasing, Finance, and IT, project management experience managing complex B2B implementations and has a proven track record of meeting and exceeding program goals and revenue targets.
Roles and Responsibilities :
He / she is accountable for the following aspects of each project :
Ability to travel to customer sites when required by project scope