E2E Engagement Proxy Product Owner
Schneider Electric
Barcelona, ES
hace 4 días

The E2E Engagement Domain of of Schneider Electric creates value by providing best in-class engagement capabilities to Global Marketing functions to allow deploy best-in class customer engagement journey leveraging multiple channels.

Having well-governed and managed multi-channel experience will improve our customer engagement and in turn grow our digital sales and core offers.

With the variety, volume and velocity of marketing channels in today’s world, and to prepare for its future, Schneider Digital provides the capabilities and platforms to eliminate silos, perform the foundational engagement capabilities, learn from the behaviors and provide personalized experience to influence our sales across Schneider Electric.

The mission of the Solution Lead E2E Engagement within the E2E DCR, Schneider Digital is to define the digital journey and experience a marketer would be provided, to help animate the needed marketing campaigns, targeted segmentation and design capabilities to provide personalized experience for our customers, enabling our customer-centric digital strategy.

To strengthen our product management and enable our engagement journey, we are looking for a Technical Product Owner Digital Customer Engagement for our Marketing Automation platform.

We are looking for an experienced Solution Manager / Technical Product Owner to support the Marketing Automation Platform implementation.

What will you do? Work with the Product owner / Business stakeholders to gather the user stories Work with the delivery team to translate the user’s stories to a tech requirements Ensure project architecture follows the governance defined on the platform, define and align the configuration management on an on-going basis.

Work with teams and come up with Continuous Improvement Process or refine existing process to make them impactful Incident Management with Delivery and Vendor teams Serve as the bridge between the business process owners and the technical delivery leads to transform and develop new requirements into designs, development approaches and implementation Collaborate on pre-study / PoC to determine the readiness of new feature / framework / tool enablement and associated impacts on the platform What qualifications will make you successful?

Leadership skills : proven ability to Shape our future : Don’t wait for the future. Invent it. Build the best team : Make your team better.

Better than yourself Deliver the results : Beat the market Free-up energy : Keep it simple Use your judgment : Manage ambiguity and Common sense Embody Schneider Electric Core values : customer first, dare to disrupt, act like owner, learn everyday Deep passion for the customer, proven ability to create an excellent customer experience using lean startup techniques that rely on data driven decisions Highly collaborative and transparent, committed to breaking down silos Ability to communicate effectively at leadership / senior leadership level Outstanding organizational skills Excellent problem-solving ability Engeering graduate Program & project management qualifications Minimum of 5 years of proven experience as a Solution Manager / Product Owner for large initiatives Agile experience Any Digital Marketing Cloud experience (Adobe Marketo Engagement / Salesforce Marketing Cloud preferable) Ability to work in a highly matrixed & culturally diverse global environment Mininum of 2 years as practitioner of agile methodology (product manager, product owner, coach ) Minimum of 2 years experience in understanding of digital marketing automation softwares, understanding and designing marketing engagement journey, integrations to support the digital engagement journey.

Functional familiary with one or multiple key master data entity / domain such as Individuals (Consumer, Contact, Employee ), Organizations (Customer, Partner, Supplier, ), Marketing Assets, Engagement Campaigns, Nurturing Campaigns and the key challenges typically involved in implementing Marketing Engagement solutions Knowledge of process / governance is preferable Knowledge of tools to support digital marketing automation Knowledge of large scale data ecosystems leveraging cloud based platforms Familiar with marketing activities Let us learn about you! Apply today.

Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner.

We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us.

This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies : Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

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