On-Site Technician Engineer (Team Lead) en Barcelona.Perfil buscado (Hombre / Mujer) Point of contact responsible for supporting all end users within Europe and working with other internal IT and back office teams as required to resolve incidents and requests.
EMEA Deskside Support team liaise with peers in the IT teams of other regions providing direction support and advice where required.
Ensure diagnosis and fixing of terminals PCs laptops smart phones iPads and MACs working efficiently and tenaciously to complete allocated tasks for the Implementations and support functions of the business.
EMEA Deskside Support team is also accountable for allocated support requests incidents and tasks ensuring these are completed successfully up-skilling the Support Desk team where possible with a shift left approach to working.
Important Company in Barcelona Searching for an On-Site Technician Engineer (Team Lead) Fluent in English and preferably another language Minimum of 3 years experience in IT Support in an international company Experience with antivirus solutions and security standards IT degree or higher education preferred (not essential) Microsoft MCSE MCP or MCA preferred or working towards similar standards Microsoft Windows 7 10 and Apple Mac Microsoft applications including AD and GPOs SCCM RDS Office 2007 2010 2013 Terminal Services environments and desktop virtualization Citrix XenApp Networking including LAN architecture DHCP VLANs LAN WAN Wi-Fi DNS Desktop and VOIP connectivity Video / Audio conferencing ITIL oriented International and dynamic company.
Opportunities for growth and career path. Competitive salary and good conditions. MCSE, MCP, MCA b1d51215d26ad36da647