As a UX Researcher at New Relic, you will partner closely with design, product management, and engineering to promote the user experience.
The discoveries you make will help drive the future of New Relic, and the support you give to our design team will guarantee we have the most user-centered product on the market.
What You’ll Do
Partner with experienced researchersto provide value on high-impact projects
Work with designers, researchers, product managers, and others to define participant profiles for research
Recruit and schedule participants for research projects via phone, email, communities, and surveys
Develop clear research plans that outline the research goals, hypotheses, participant characteristics, and methods
Conduct research with our users and customers as well as potential users to help us improve our understanding of who they are and what they need
Track and audit delivery of incentives to research participants
Communicate research insights to cross-functional teams in creative ways to increase customer centricity
Experience working as a researcher on collaborative projects (research for school projects is acceptable)
Knowledge of UX research methods and tools
Experience or interest in design research or service design
Skill with scheduling and calendar management
Organization skills and strong attention to detail
Ability to learn new tools quickly (like survey, email and calendaring tools)
Excellent written and verbal communication, using multiple tools to communicate with people inside and outside the company
Interest in technology and complexity
Desire to grow your skills as a researcher
You communicate easily in English.
Please note that visa sponsorship is not available for this position.
This position is in our Barcelona office, which was established on October 2014 with our acquisition of Ducksboard, a privately held startup.
We provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move. We offer :
Equity compensation plan.
Performance reviews twice a year.
Work-life balance and flexible schedule.
Amazing and fun work environment.
Private health insurance for you and your family, including dental coverage.
Retirement fund and Life insurance.
English and Spanish language classes.
Office located in the center of Barcelona, very close to public transportation.
We provide ergonomic furniture (chairs, desks) to keep you healthy and comfy.
Fresh fruits, snacks and beverages.
We support technical meetups, both local and international.
We help with relocation.
We are passionate about data visualizations in real time, APIs, intuitive UX and beautiful design. We have no dogma but do whatever makes sense to deliver state of the art products.