Senior IT/Helpdesk (EMEA)
Clarity AI
Madrid, Community of Madrid, Spain
hace 2 horas
source : Linkedin

At Clarity AI, we are committed to bringing social impact to markets. We are a tech company started in 2017, leveraging AI and machine learning technologies to ensure environmental, social and governance dimensions are the focal point of decision making within financial markets.

We are now a team of more than 200 highly passionate individuals coming from all over the world. Together, we have established Clarity AI as a leading startup backed by investors and strategic partners such as BlackRock, SoftBank and Deutsche Börse who believe in us and share our goals.

We have plans to continue growing our teams in Spain, the UK and the US this year so if you would like to join us on this rocket ship, keep reading!

Clarity AI is looking for a Senior IT professional for our Operations team in Europe (including the UK) to support and enable a team that is growing at breakneck speed.

We are looking for a solution-oriented professional that can provide the best experience and technical solutions for user requests coming from all areas in a rapidly growing environment.

Also someone who is able to work as part of a team, share experiences, learn from the process, coach, and mentor others, manage non-technical stakeholders while helping the IT team handle each new challenge.

We are a cloud company, without CPDs or corporate networks, so we expect you to contribute to modern ways of doing IT , including but not limited to, zero-trust architectures , WFH , automation and management of SaaS tools .

If you’re an experienced IT professional and you enjoy solving complex problems and working in a fast paced environment, we’re looking for you!

LOCATION : Europe - Remote.

Need to know :

  • Have experience with cloud user management tools, like Google Workspaces or Azure Active Directory
  • Experience managing 3rd parties, such as providers, hardware and software support, etc.
  • Experience with the integration of IT products and services in a company (AV, RMM, etc)
  • Knowledge of scripting languages in several operating systems (Powershell, bash, etc.)
  • Experience with ticketing systems and how to manage a ticket with non-technical and / or C-level users
  • Familiarity and knowledgeable of Windows, Mac, Linux
  • Fluent English is required, and Spanish is a plus
  • Also, it would be great if you know :

  • Experience with automation tools, no-code tools, and / or scripting languages for automation
  • Experience working remotely
  • Experience in a tech startup environment
  • Benefits

    Our people are our main asset. We have built a unique team and we all share 3 differential aspects : Excellence, Passion and Values :

  • Our team comprises professionals from leading tech, consulting and banking firms, entrepreneurs, PhDs from top research institutions, and MBA graduates from top business schools.
  • Clarity’s Founder and CEO, Rebeca Minguela, is a successful entrepreneur who has been recognized as one of the most distinguished leaders under the age of 40 by prestigious institutions like the World Economic Forum.
  • Rebeca is joined by an excellent leadership team coming from diverse backgrounds, countries and experiences.

    We are different. We work hard to become the best place to work and pride ourselves on our culture :

  • Fact based : Promoting objective, fact-based and solution-oriented discussions.
  • Diverse : Encouraging diversity of personalities, cultures and experiences.
  • Transparent : Communicating feedback transparently, constructively and in real-time.
  • Meritocratic : Striving for excellence and rewarding the best.
  • Flexible : Working flexibly in the broadest sense (schedule, location, vacation, styles).
  • We care about our employees and think they deserve the best.

  • Stock / Phantom : We want our employees to feel part of Clarity. That’s why we give them the opportunity to participate in our success with phantom stock options.
  • Remote benefits : We offer remote working flexibility
  • Training budget : Continued learning is important to us so we provide everyone with a yearly training budget.
  • Additional benefits are available depending on your location.
  • We are a US company with a Spanish subsidiary. We have amazing offices in Madrid, London and New York City.

    Clarity has received several awards :

  • World Economic Forum Pioneer
  • One of the most innovative projects in the US. Harvard Innovation Lab
  • Top startup with impact worldwide by IMPACT Growth 2017
  • Top 10 Fintech startup worldwide by BBVA Open Talent
  • Young Global Leader to Rebeca Minguela 2017
  • Privacy Policy

    Responsibility : Clarity AI Inc. 160 Greentree Drive, Suite 101, City of Dover, County of Kent, Delaware 19904, United States.

    Purpose : management of selection processes for new employees. Legitimation : necessary processing for contract execution.

    Recipients : company of the Clarity Group in the country that would carry out the contract or where position is being offered.

    Rights : the interested party may exercise the rights of access, rectification, opposition, limitation, suppression, portability and not to be the object of automated decisions according to the Privacy Policy.

    More info : to consult the privacy policy in detail, click on the following link (Privacy Policy)

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