POSITION DETAILS Position Title : Head of Program Management Center of Excellence (CoE) Department : Transformation Office (TO) within the Global Operations
Location : Chatillon, Paris area; Barcelona, Spain; Shannon, Ireland orRedhill (south of London)
Role Type : Permanent DIMENSIONS OF ROLE
The Head of Program Management Center ofExcellence (CoE) develops anddrives AXA Partners Project Management CoE to support theTransformation Program at the global and local level.
The purpose of the CoE is to share and benefit from the best practicesacross the project management community and strengthen project management atthe AXA Partners level for the benefit of the Transformation Program.
The Head of Program Management Center ofExcellence (CoE) will manage a team of around 50 non-IT Project Managers.
She / He will be :
In charge of staffing, up skilling and sourcing members, as the members are hierarchically reporting to her / him
In charge of maintaining the use of methodological frameworks to ensure the same level of practices & mindset for the people doing the same job.
She / He will ensure strong collaboration and connection with key stakeholderssuch as : Head of Transformation, Head of Regions, Head of Business Units (BUs),Head of Change management, AGILE Lead, etc.
All Project Managers belong to the CoE community in order to benefit fromthe best practices sharing and the Project Management resources.
Design, implement, and lead the ProjectManagement Center of Excellence (CoE) to enhance Project Management maturitywithin the BUs and functions among the overall AXA Partners geographies(capabilities, methodologies and synergies) :
Lead andfacilitate the Project Management Center of Excellence across BUs / Functions / Geographiesto ensure consistent delivery, best practices sharing, and common projectlevers / synergies amongst project managers
Standardizeand champion robust and consistent project management disciplines across theproject Management CoE, based on Agile methodology
Supportthe active sharing of lessons learned across the project managers community
DevelopProject capabilities in the Transformation community & broader organization
Manage thespecific needs, issues, and level of satisfaction within the BUs / functions / Geographiesregarding the CoE.
Participate inthe Transformation Office collaboration, governance, and monitoring :
Activelycollaborate with the other areas of the Transformation office, including theHead of the Change Management CoE, the Agile Lead, and associated individuals
Developregular progress reports on the activities and impact of the Project Managementcommunity for the Head of Transformation and define KPI to demonstrate how theProject Management COE delivers impacts
Engageproactively in problem-solving and action planning with the Head of Transformationto drive the Transformation at all levels
Contributeto ensure One Team collaboration within the global Transformation Program.
Manage, asnecessary, directly some transversal and strategic projects across AXA Partnersto ensure consistency of build / roll out, to secure alignment across alldimensions (BUs, functions, geographies) and the long-term success of thebusiness transformation :
EnsureProject Management activities for selected projects from their conceptionto their execution and the realization of their expected benefits, leveragingthe Transformation Program methodologies, liaising with related change managers and AGILE coach :
Define and manage the project scopes and identify the appropriatedresources
Establish, ensure and facilitate the governance of theprojects
Coordinate theactivities of project teams and manage interdependencies between streamsensuring that all initiatives are Agile and in line with the architectural andsafety standards
Ensure effectivestakeholder engagement and communication around the project to build cohesion,solidarity and alignment, facilitate strategic arbitrage and enable progress
Identify and raise risks early to develop mitigation actions for the program management portfolio
Align solutions across dimensions to participate inthe creation of a One AXA Partners .
Detect andactivate all the efficiency and synergies levers thanks to best practicesreuse, sourcing optimization and sharing of transversal resources
Ensure theoptimization of the resources across the BUs, functions and Geographies throughthe standardization of the practices and roles of the people
Identifythe key people able to have a transversal role, share these resources across theBU, functions and Geographies and ensure they are delivering homogenized workin the different areas and in the same quality.
Manage anddevelop people providing a relevant career path to the Project Managers withinAXA Partners, as well as defining and launching the sourcing strategy
With the support of HR, define adequate career pathand learning solutions to ensure the up skilling of Project Managers
Guarantee staffing of Project Managers across theorganization and ensure optimal functioning and synergies across the ProjectManagers CoE
Ensure an efficient sourcing by hiring, establishingand reinforcing globally with one ortwo key partners. The aim is to internalizepart of the Project Managers and develop this capability internally.
Pursue personal development of skills and knowledge necessary to stayup to date on the latest project management practices for the effectiveperformance of the role
Drive the best of project management within AXA Partners by capitalizing on best practices and initiatives, both internal and external to the organization.
Maintain a pulse on industry best practice around project management external to AXA Partners by participating in external events such as conferences, meet-ups and dedicated associations.
Experience, technical & functional knowledge and skills
Significant experience in a similar function and challenges (within aCompany and / or a Consulting firm)
Proven experience in aprogram / project management and organization transformation role withorganizational-wide or global impact
Recognized expertiseon program / project management and communication approach and methodology
Experience in leadingteams and communities of project managers to produce results across large portfolios
Proven track record ofstrategically aligning project management, financial, people resources, andother assets, to achieve desired strategic outcomes
Experience of workingat senior / executive level in a complex environment, managing multiple transformationprojects
Strong workshop facilitation skills and ability to animate differentand large groups of people
Strong influentialleadership behaviors to drive alignment, arbitrage and delivery at all levels
Strong knowledge of Agile Methodology and budgetmanagement financials reporting
Good knowledge of change management
Excellent written and verbal communication andpresentation skills
Excellent knowledge of MS Office
Fluent in English.
Education and professional qualifications
Masters / advanced degree required ideally in business, or related subject
PMP Certification would be a plus.
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management.
AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.
Our mission : Empower people to live a better life.
Our values : Customer First, Courage, Integrity and One AXA.
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.
Our mission is to help our Corporate clients to enrich their customers’ experience, with more than 9,000 employees at their service anywhere, anytime.
What We Offer
By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.
Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.