Hostess (English Speaker)
Hosco Talent Search on Behalf of an International Cruise Line
Barcelona, Catalonia, Spain
hace 6 días
source : Hosco

As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests, enhancing understanding and enjoyment of their exciting Costa experience Main Responsibilities

  • Acting as point of reference for Guests thru public relations by removing language barriers
  • Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches
  • Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction
  • Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere
  • Secondary school (Tourism or Humanities)
  • At least 6 months experience in tourism (i.e. reception, tour guiding)
  • Enthusiastic and good communicator
  • At ease with public speaking
  • Familiar with sales techniques
  • Problem solving oriented
  • Computer literacy
  • English Mother Tongue
  • Other language knowledge B1
  • Italian knowledge is an advantage
  • Shipboard experience is a plus
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