ONBOARDING & work currently 100% remote until we can safely return to our beautiful office at World Trade Center by the sea.
Are you a proactive and motivated Customer Service Representative who wants to be part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely across different departments?
Do you want to work in the center of Barcelona, at the World Trade Center, with views of the Mediterranean? Yes? Read on.
Who we are and what we do
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization.
Our 14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.
Our employees leverage their insight and passion to revolutionize electronic measurement and make a difference in the world.
Keysight generated revenues of $4.2B in fiscal year 2020 and is a leading technology company that helps enterprises, service providers, and governments accelerate innovation to connect and secure the world.
Who are we looking for?
We are looking for a passionate, people-oriented Customer Service Representative for our multilingual customer service team in Barcelona!
This is a complex role for which we will train you thoroughly in our internal processes around incoming orders and how to manage them through to delivery and billing.
You need to be organized, communicative and able to interact with different stakeholders.
What will you be doing?
Managing customer service requests such as end-to-end order status management, for example :
Interfacing with a variety of different parties : clients, sales team, logistics, manufacturing, service technicians to execute customer requests.
Resolving problems by applying established policies, procedures and tactics.
Determining and developing new or improved approaches to processes or tasks.
What we offer
To be successful in this position, you bring the following with you :
Shift : Day Job
Schedule : Full Time (F)
Travel Required : None
Duration (Temp Positions Only) :
13 - 24 months
Candidates can be considered to work from the following locations :
EMEA : Spain : Catalonia : Barcelona
Job ID : 41590