Development of Recruitment & Training processes and systems to ensure they are appropriate and capable of meeting all of the company objectives.
Work with the Talent Acquisition Manager to identify and implement new and improved procedures to support and provide increased service satisfaction levels to CPM.
Ensure the recruitment team delivers a high-quality service to the company on a day to day basis.
Identify training needs, through the analysis of recruitment activity within the company's applicant tracking system.
Support the Talent Acquisition Manager & HOD in the day-to-day running of recruitment.
Report metrics to the HOD and offer recommendations whenever possible, in a proactive fashion.
Have a clear understanding of all internal stakeholder s requirements, together with a detailed understanding of the company operational capabilities.
Communicate effectively at all levels ensuring excellent working relationships are developed and maintained in the Contact centre, throughout CPM and with its Client.
Analyse numerical data, verbal data and all other source of information.
Present and communicate data in concise and relevant format.
Manage and develop databases ensuring fit for purpose
Multinational and growing enviroment
Many career opportunities
Fully IT proficiency including MS Office applications (Word, Excel, PowerPoint), Power BI, Macros etc.
Excellent knowledge of database and reporting systems.
Multi tasker extraordinaire.
Excellent interpersonal skills together with a strong client focused approach.
Willing to learn new skills and to adapt to new and changing technologies and environments.
Show flexibility and adaptability when working on internal or client related projects often with short deadlines.
Well organised with ability to work individually and as part of a team sometimes under pressure.
Our client is the most important call center of Barcelona.
They deliver outsourced sales across field and contact centre solutions.
Great opportunity to grow within the company
International and multinational environment!
We are looking for a Talent Acquisition Analyst!