Account Manager (French native)
Spotahome
Madrid, ES
hace 6 días

About Spotahome

Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition.

Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals.

At Spotahome we make renting easy by allowing people to book completely online from wherever they are in the world, with the knowledge that the property they are booking is real and accurate.

We are the only ones sending Homecheckers to make videos, floorplans, and photos to the almost 100,000 properties across Europe.

So far weve helped over 150,000 renters find their perfect home no more traditional viewings, no more time-wasting, just easy online renting!

We are backed by some of the most highly reputed international investors from Silicon Valley, the UK, and Spain; having raised 80+ Million to date.

Why Spotahome

  • Full remote flexibility and flexible work schedule , we trust our team and we are goal oriented
  • Competitive salary in accordance with candidate experience and Stock Options of one of the most promising and best funded start-ups in Europe
  • A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth
  • An open corporate culture with plenty of room for new ideas and impulses
  • People . Work with talented, committed and supportive teammates
  • International work environment with more than 20 nationalities
  • Training budget , company events and team building activities.
  • Optional Health insurance and Gympass under co-payment, to support your health and wellbeing
  • No politics or bureaucracy . Only a great environment for you to achieve your best work
  • What would you be doing as an Account Manager?

  • Be the first line of contact for our most important property partners in your market, managing a strong relationship with them
  • You will be responsible for optimising your partners portfolio and maximise listings and availability of property supply.
  • Track, analyse and report the performance of your portfolio.
  • Identify inefficiencies in your accounts property listings and advise them with solutions to maximise bookings of their properties.
  • Create, define and suggest ways to improve your portfolio performance.
  • Handle all of the matters regarding your accounts such as listings, availabilities, payments, bookings and different issues, within an appropriate time frame.
  • What are we looking for?

  • 2+ years work experience, account management and customer success roles is a plus
  • Native / bilingual French, B2 English.
  • Having a work permit in Spain.
  • Be a brilliant communicator : youre eloquent and able to strike the perfect tone to establish and maintain strong relationship with property partners
  • Incredibly empathetic and understanding of property partners. You will be a powerful advocate for Spotahomes partners
  • Be obsessed with customer experience
  • An entrepreneurial mindset, superior verbal and communication skills, and the ability to articulate value propositions to key stakeholders
  • An infectiously positive attitude and drive to win, hustle and determination
  • Join the Spotahome family

    At Spotahome we have a friendly open collaborative culture and a united team vision. All of our #Spotters have the ability to make a big impact (we love entrepreneurial / risk taking / high ambition mindsets).

    Our work is rewarding and we help each other win by creating a supportive and collaborative environment for one another.

    Take a look at our opening and send us your application - we look forward to hearing from you!

    Diversity Statement

    Here at Spotahome were passionate about creating an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

    Everyone is welcome, we dont discriminate on the basis of any protected characteristic including race, religion or belief, gender or gender reassignment, age, sexual orientation, marital status, or disability.

    We want to facilitate everyone in bringing their best selves to our interviews, so if there are any adjustments we can make for our process to be more inclusive, please let us know.

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