Outsourcing Consultant
Barcelona, ES
hace 4 días

Outsourcing Consultant

Location : Barcelona

Responsibilities / Key Tasks

  • Manage internal client relationship :
  • IT Outsourcing and Manufacturing will usually be an experienced worker with technical expertise coupled with functional an understanding of business and management principles.
  • Liaising with and ensuring coordination between outsourcing managers including Production, Warehouse, Quality.
  • Understanding problems, identifying operational requirements and opportunities for improvement, and developing new processes and procedures to enhance operations.
  • Ensuring that the procedures and processes are properly followed by the employees and delivering training to them where needed.
  • Project collaboration :
  • Lead operations projects regarding Outsourcing, Quality and Warehouses processes.
  • Ensuring that our SAP-based operations processes and procedures are properly followed across the project.
  • Manage incidents / changes in Service Now :
  • Control of all incidents in the own area, leading initiatives to maintain SLA according to department objectives.
  • Monitoring and addressing issues when they arise whilst identifying the root causes for them.
  • Participate in Service Desk changes in the own area to control priority aging and quality of them.
  • Experience :

  • Minimum of 5 years of expertise defining and delivering new IT tools to manage the following Procurement & Quality processes with their SAP modules :
  • o MRP Planification Management

    o Procurement & Outsourcing Management

    o Stocks Inventory control and needs monitoring

    o Quality in Subcontractors

    o External Manufacturing

    o Warehouse operations

    o Stock movements (deliveries, consumptions, and receptions)

    o Reporting and Data Management

    Education :

  • Degree in Computer Science, Engineering or similar
  • Languages :

  • Excellent level of English. French appreciated. Spanish is an asset.
  • Competencies :

  • Desire to work in an Information Systems environment.
  • Excellent communication (written and oral) and interpersonal skills.
  • Excellent leadership and management skills.
  • Proactivity and willingness to interact frequently with operations employees
  • Solid time management skills
  • Specific Knowledge required :

  • Good Knowledge of SAP-MM-QM-WM Data Model, from both functional and technical points of view. And SAP-LE basic knowledge would be a plus.
  • ABAP and debugger notions it’s a must
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