Part of the Tripadvisor group since May 2014, TheFork is a collection of; more than 80,000 restaurants in 22 countries : Spain (eltenedor.
es), France (lafourchette.com), Switzerland (lafourchette.ch), Belgium (thefork.be), Italy (thefork.it), The Netherlands (thefork.
nl), Brazil (thefork.com.br), Portugal (thefork.pt), Sweden (thefork.se), Denmark (thefork.dk) and Australia (thefork.com.
au), Argentina (thefork.com.ar), Chile (thefork.cl), Colombia (thefork.com.co), Mexico (thefork.com.mx) Peru (thefork.com.
pe) Uruguay (thefork.com.uy), UK, Germany, Austria, Finland and Norway (Bookatable.com), with 20 million reviews,; 29 million monthly visits and;
more than 22 million mobile app downloads.
Your role within the TheFork Organization :
Reporting to the Revenue Operations Director of the Group, you would be in charge of the Billing department. You would also be responsible for the continuous optimization, scaling and managing of our global billing operations across all countries.
What you will do :
Lead the Billing team to improve billing operations, communicate issues, implement improvements and report KPIs
Define vision & strategy and draw the billing roadmap
Set up and own Billing OKRs
Ability to prioritize, plan, and direct the department
Assess the effectiveness and efficiency of our billing process
Analyse data, benchmark best practices & solutions
Develop, roll-out, and monitor medium & long-term improvements & scalable projects which enhance billing effectiveness
Challenge current way of working, identify process inefficiencies and focus on continuous improvement
Ensure billing continuity
Solve problems and escalate to business leaders when needed
Drive change management initiatives to ensure new processes / tools / best practices adoption and increase team & billing effectiveness
Facilitate coordination with various internal stakeholders and external providers (e.g. business, Product, Accounting, ERP )
Demonstrate notable efficiencies in all projects
Work closely with local and central teams to collect needs & constraints
You will join an agile and dynamic team, in a fast moving scale-up environment and will take part in an international organization that values strong execution, sharing and growing together.
Who you are
Master's Degree as well as a top Business or Engineering School
5-10 years experience in consulting, auditing or Billing / Finance in a fast-paced and international environment
3-5 years experience being a Manager
Team leader and team player
Experience in billing policies and procedures
Problem solver, process oriented, ability to foster team spirit and performance
Results-driven with strong analytical skills
Excellent organization & time management
Excellent communication skills
Proactive, curious and able to adapt in a moving environment
humble and eager to learn
Fluent in spoken and written English & Spanish, French or another European language would be a strong plus
What we offer :
Competitive fixed salary
International working environment
Compensation for practicing sports in any gym in Barcelona
Interesting discount in private health insurance;
Dining and leisure area + terrace;
Coffee point on each floor with coffee and tea for free
Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)
The position is located in Barcelona, with occasional trips to other offices worldwide