Customer Service & Sales Representative (German+Spanish+EN)
Blu Selection
Barcelona, Spain
hace 5 días
source : Europe Language Jobs

The Company.

For an e-commerce international group, with growing activities in Barcelona, we are currently recruiting for a Customer Service and Sales Representative for the DACH market.

We are looking for a highly adaptable, organized and versatile candidate for a position combining both Customer Service and B2B Sales.

The Job.

In this role, your mission is to assist customers with queries to ensure a high level of satisfaction, but also to recognize sales opportunities and convert them into sales.

Respond to incoming tickets from customers and handle incoming customer phone calls

Process returns and refunds, answer queries on products, solve any issues in the process

Manage online reputation and queries

Recognize sales opportunities (mainly B2B) and handle the sales process : from product information, quotes, closing, logistics follow-up, etc.

Reporting to management

The Profile.

You have a very high level (up to native) in German, Spanish and English

You have previous experience in a similar role

You have both excellent customer service skills AND with a Sales attitude (not aggressive)

You have excellent communication and interpersonal skills

You are adaptable, fast-paced, hands-on and not afraid of changes and challenges

You are self-motivated, committed and take ownership over your tasks

You have professional maturity and can work independently

You are looking for a long-term opportunity where you can have an impact

You are humble, ready to go for the extra mile and with good energy!

The Offer.

A job from Monday to Friday, from 08 : 00 to 18 : 00

An attractive salary package of 20-22.000€ basic / year + commissions on results

A diverse and challenging job in a growing company

Still, a family type and close-together working environment with a very open and dynamic team

A job where you can have a real impact, with challenges and responsibilities

Drinks and snacks in the office

Monthly team building and after-works, a company that takes care of its employees

Skills

Customer Service Sales B2B Sales Customer Service And Sales German Deutsch Excellent Communication Skills

Salary

From 22,000 to 25,000 € gross / year

Entry level

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