Description : Are you native German, do you have experience in a travel agency and do you want to develop your professional career in a unique and extraordinary company?
Join this client!We are looking for people with the desire to offer the best of themselves and to generate unforgettable experiences for our users.
It is a young, dynamic, multicultural team going through a period of international expansion, for which reason we are looking for new travel companions.
The company was set up in 2013 by professionals specialising in the development and online distribution of travel.
The mission is to provide our clients with the possibility of getting to know the most beautiful and exciting places on the planet, through the best travel offers on the market.
Features such as innovative design, easy usability and intuitive navigation, together with values such as transparency, the pursuit of service, safety, respect and admiration for different world cultures, have turned this client into the ideal showcase, thereby building customer loyalty to a high level.
You’ll have a very important role in the team! - You’ll be responsible for assessing our clients’ needs to offer them the service that is best suited to them, managing booking modifications and cancellations, answering questions and ensuring good service at all times, thereby building customer loyalty.
As you can see, your role will be key in achieving sales objectives and helping this client continueto be unique!What will be your challenge?
Transforming your consultation into the best possible experience for our clients.
Requirements : Requirements : - Native in German- Minimum of one year experience as a travel sales agent, sales or similar in demanding, international andchanging environments-
Experience in handling complaints- Experience in creating tailor-made travel estimates- Experience in reservations at the administrative and operational level-
Results oriented and able to work to objectives- Knowledge of long-distance tourist products- Knowledge of the Amadeus booking system-
Motivated by innovative projects, capacity to adapt to changing environments, ability tosurmount obstacles, ambition- People skills, relational capacity, empathy, problem resolution.
Salary of 20K base + bonus- Permanent contract- Discounts on holidays / travels- Office in the centre of Barcelona- Language courses-
Tarjeta de gourmet / transport / health- Salary reviews after six months- Career progression- Continuous learning- Very fun and social environment!