hace 3 días

Org. Setting and Reporting

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds and Programmes of the UN system worldwide.

This position is located in the Technology Infrastructure Support Unit (TISU) of the Infrastructure Operations Section (IOS) within the Service for Geospatial, Information and Telecommunication Technology (SGITT) at the United Nations United Nations Global Service Centre (UNGSC) / United Nations Information and Communication Technology Facility (UNICTF) in Valencia, Spain.

The incumbent will report to the Chief IOS or other designated officer.


Within delegated authority, the Telecommunications Officer will be responsible for the following duties :

  • Manages the Unit of the mission; ensures that substantive workprogrammes and programmed activities are carried out in a timely fashion.
  • Develops strategies and oversees the design and implementation of major telecommunications systems initiatives; manages / oversees multiple, concurrent and often disparate tasks for projects that span regional field missions, or, where applicable all field missions.
  • Leads and directs the various teams comprising the Unit; may oversee activities for a discrete nature; plans and allocates work assignments;
  • coaches, mentors, and evaluates staff; participates in recruitment and selection of new staff and in the development of training programs.

  • Identifies the need for new systems (or modifications to existing systems) or responds to requests from customers; develops plans for feasibility assessment, designs, develops project plans, schedules, time and cost estimates and carries out implementations.
  • Develops the Unit's budget and ensures proper expenditure according to UN Financial Rules.
  • Manages procurements, including conducting needs assessments and benchmarks, preparing bid documents and arranging contracts;
  • supervises, coordinates and negotiates the services required to enable the management and operation of interdependent information technology and telecommunications systems.

  • Manages telecommunications assets with respect to deployment, usage and redeployment.
  • Provides emergency communications capabilities in support of staff security, including providing a focal point for inter-agency emergency field security communications liaison;
  • ensures effective coordination with other UN Agencies in order to maximize possibilities of interagency collaboration in the field of telecommunications.

  • Performs other related duties as required.
  • Professionalism :

  • Substantive knowledge at the managerial level in the Telecommunications field, including good supervisory skills and extensive knowledge of ICT policies, structure and strategies;
  • ability to apply UN rules, regulations, policies and guidelines in work situations and preparation of reports or justification for key administrative decisions.

    Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

  • Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges;
  • remains calm in stressful situations.

    Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

    Accountability :

    Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards.

    Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments.

    Takes personal responsibility for his / her own shortcomings and those of the work unit, where applicable.

    Planning and organizing :

    Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required.

    Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning.

    Monitors and adjusts plans and actions as necessary. Uses time efficiently.

  • Managing Performance : Delegates the appropriate responsibility, accountability and decisionmaking authority; Makes clear that roles, responsibilities and reporting lines are clear to each staff member;
  • Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines;
  • Regularly discusses performance and provides feedback and coaching to staff; Encourages risk-taking and supports creativity and initiative;
  • Actively supports the development and career aspirations of staff; Appraises performance fairly.


    High School diploma or equivalent is required.

    Job - Specific Qualification

    ITIL (Information Technology Infrastructure Library) Foundation Certification is desirable.

    PRINCE 2 Foundation Certification is desirable.

    Any CISCO Certification is desirable.

    Work Experience

    At least 12, years, of progressively responsible professional experience in telecommunications and computer technology, including experience in developing and managing large and globally distributed ICT infrastructure is required.

    The minimum years of relevant experience is reduced to seven years for candidates who possess a first level University degree.

    Experience working in a UN field operation or similar multi-lateral or non-governmental organization is desirable.

    Experience in managing medium to large teams is desirable.


    English and French are working languages of the United Nations. For the position advertised, fluency in oral and written English is required.

    Knowledge of another UN official language is desirable.


    Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

    Special Notice

    This position is open for recruitment for an initial period of one year and may be subject to extension.

    The United Nations Secretariat is committed to achieving 50 / 50 gender balance in its staff.

    Female candidates are strongly encouraged to apply for this position.

    Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

    United Nations Considerations

    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

    Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

    The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another.

    The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

    The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship.

    Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

    The United Nations Secretariat is a non-smoking environment.

    The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity.

    By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.

    2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on Manuals hyper-link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.

    Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.

    No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at 11 : 59 p.m. (New York time) on the deadline date.

    No Fee



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